This is an extremely standard and extremely overpriced cleanser that is a good option for normal to oily skin. The formula contains glycolic acid, an alpha hydroxy acid (AHA), that can exfoliate skin, although in a cleanser the benefit is rinsed down the drain. There is no reason to spend this much money on any cleanser. You can find several less expensive water-soluble cleansers in our Best Products section.
Cleanses and refreshes in one simple step. Removes build-up of dead cells and impurities on the surface of the skin. Reveals smoother, younger-looking skin in just 10 days.
Water, Ammonium Laureth Sulfate, Disodium Cocoamphodiacetate, Glycolic Acid, Sodium Methyl Cocoyl Taurate, Lauryl Methyl Gluceth-10 Hydroxypropyldimonium Chloride, PEG-120 Methyl Glucose Dioleate, Triethanolamine, Hydrolyzed Wheat Protein PG-Propyl Silanetriol, Rosa Damascena Petal Glycolic Extract, Glycol Stearate, DMDM Hydantoin, Iodopropynyl Butylcarbamate
NeoStrata Canada is not associated in any way with the NeoStrata brand sold in the United States, and the product selections are completely different. We asked NeoStrata Canada's owner, Canderma Pharma, Inc., why many of the products are completely different, but no one would tell us, so it remains a mystery.
What NeoStrata Canada and the U.S.-sold NeoStrata products do have in common is an abundance of well-formulated AHA (alpha hydroxy acid) exfoliants at effective concentrations and at the correct pH levels. The prices are all over the place, but for the most part you can be assured that any AHA product you purchase from NeoStrata Canada will exfoliate your skin and provide additional benefits such as improved skin texture and tone.
Exfoliants are both lines' key selling point, but they're not perfect. For example, the AHA products with sunscreen do not provide enough critical UVA protection (meaning they lack the UVA-protecting active ingredients of avobenzone, titanium dioxide, zinc oxide, Tinsorb, ecamsule, or Mexoryl SX). That lack is a disappointment for those who were hoping that an AHA plus sunscreen would be a convenience.
NeoStrata Canada has several other intriguing products that include impressive ingredients such as peptides, retinol, vitamin C, and the company's patented AHA alternative, the polyhydroxy acid known as gluconolactone. Despite including some great ingredients, the formulas suffer from the inclusion of irritants (alcohol is a big one) and/or packaging that won't keep the beneficial ingredients stable during use.
The serums with vitamin C are worth a look, if you're curious about vitamin C. However, you'd do better looking for vitamin C in a product that also treats your skin to a variety of beneficial ingredients because one antioxidant is never enough; your skin requires much more (just like your diet) to be healthy so it can look and act younger.
Because NeoStrata Canada's products are not associated with the NeoStrata brand sold in the United States, our team called NeoStrata Canada's customer service to get additional consumer information about their products. Unfortunately, NeoStrata Canada's customer service phone number was perpetually set to voicemail, and our numerous messages (all left as regular customers, not as investigators) were never returned. After two weeks, the one email reply we did get in response to a question concerning active ingredients said simply that they couldn't give us any information. Their solution was to tell us that we would have to locate the product on store shelves to answer our own question. Either our question was too probing or NeoStrata Canada's strength is not customer service.
For more information about NeoStrata Canada, call (800) 636-3664 or visit www.neostrata.ca.
Note: All prices are in Canadian currency.