The Five Skin Care Products You Absolutely Don't Need

Airdate: 2/3/11

Get rid of the clutter and stop wasting money as we reveal the skin care products you absolutely don't need! You'll discover why separate creams for the eye area, neck, or décolletage area are merely a marketing gimmick and learn why sunscreens over SPF 50 are a potential problem.

Paula Begoun: Good evening or good morning or good afternoon wherever you are in the world. I'm Paula Begoun, the Cosmetics Cop, keeping you beautifully informed at least once a week on Blog Talk Radio but every day of the week on and and Beautypedia is now a free site through the end of February.
00:00:32 Come visit us. Thousands of product reviews. You can see [for yourself] products you have used or happen to get seduced by watching one of the home shopping networks, your friend is selling you Arbonne or Avon or Amway or whatever and you want to see what the research says is good or bad about that product. Is it going to be good for your skin, is it going to be bad for your skin.
00:01:00 is going to tell you everything you need to know. We keep it up to date. It is a passion of my Paula's Choice team and you can go there for free and check it out and see what it is you are putting on your face. But today what we are going to talk about, the name of the show is the "The 5 Skin Care Products You Absolutely Don't Need," but we actually have a lot more.
00:01:31 It is actually 8. I have more, but I don't want to fill the whole show with just talking about these products you can buy, but we have 8. It says 5 but we have 8. And I'm actually in the Seattle area. I'm up at the Salish Lodge in the Snoqualmie Falls area and actually not just the Snoqualmie Falls area. My room is over the falls.
00:02:00 I have a little mini Niagara Falls sitting out my window. It's gorgeous. I'm with my Paula's Choice team, the managers and the people, wonderful amazing people who help me run my company, brainstorming about the year to come and all of the exciting things that are happening. We will now be distributing Paula's Choice in South Africa. It is unbelievable.
00:02:30 Wonderful. Woo hoo! That's Desiree. Hi Desiree.
Desiree Stordahl: Hello. And Paula your voice is bleeping out every so often. I don't know if there is a setting you can switch on your headset. But it is cutting out every so often.
Paula Begoun: Oh, that's not very good. Is that any better? No?
Desiree Stordahl: So far you are sounding good right now. Yes, I can hear you. Can you hear me?
Paula Begoun: I can. This is not good because I have so much to say. Hold on one second. You talk, talk to Bryan, introduce Bryan and let me try one other thing.
00:03:07 Okay, hold on one second but you talk to Bryan.
Desiree Stordahl: Yes, no problem. So Bryan I have to let you in on a little something and for our listeners, too. We have been having this big Paula's Choice brainstorming summit and today and the last few days we have been going over customer service and marketing and today was the product development day. So we got some insight on some new product launches that we have for the upcoming year.
00:03:33 And I have to say, we have some hot new brilliantly formulated products that I am so excited. I think that they are just going to blow people's socks off and give them even better skin than what we have already been doing. So it is a pretty exciting year for Paula's Choice. I'm sorry you [weren't on] that meeting Bryan.
Paula Begoun: Am I back, can you hear me? Am I sounding better?
Desiree Stordahl: Yes, we can hear you.
Paula Begoun: But let me know if I start breaking up.
00:04:01 Just cut me off and you guys can be brilliant and I can bow out. But I should be able to – maybe it is the falls. So it was an incredible day. I mean there is no question. It was like one of those meaningful important days of looking at where we were and what we have and what we have done brilliantly and what we can do better. And, yes, the upcoming year and into next year is just thrilling.
00:04:32 I have never felt – actually I have, I can say that clearly. I have never felt more proud of my company and everything that is going on. It is just astounding. And you know Bryan and Desiree, Desiree were you there when we all took a look at this young woman who is competing in the Miss California contest. Were you there for that Desiree?
Desiree Stordahl: No, I wasn't.
Paula Begoun: Bryan, have you seen that email that we got from this lovely young lady called Alana?
Bryan Barron: That sounds vaguely familiar.
Paula Begoun: So we got an email from a young woman competing in the Miss California pageant who has been using our Clear products for acne and blemishes and breakouts and her skin, her letter was so special and so dear thanking us for creating products that cleared up her skin, just taking beautiful care of her skin.
00:05:31 Which in particular, for me, because of my struggles with acne all of my life, when we get [to look at] emails from women and men thanking us for our Clear products, and especially when Bryan and I in particular yell and scream about some product launch claiming it gets rid of acne and we see the ingredients and we know that they are lying through their teeth. And the bad information that is out there and the bad products that are out there for acne.
00:06:01 And just that we want to shout and say, "Stop it! Stop it. Stop the insanity." And then the people who do find us and we can help them, and if not for Paula's Choice products then on they can find other company's products that are well formulated. Stay away from the bad stuff. Those success stories, Bryan you have said this many times, it is why we can keep going and doing what we do.
00:06:30 Because when we get these wonderful touching letters from women thanking us for helping their skin, it is just overwhelming. It just makes every day worth the battle.
Bryan Barron: Yes, and there is a lot that we do behind the scenes that really it can leave you feeling brow beaten and that you are just constantly fighting an uphill battle that no matter what we write or how we try to help people, the cosmetics industry at large is always going to get its way.
00:07:01 It is always going to keep misleading consumers and offering them products that can't possibly work the way they claim. Not to say there aren't lots of great products out there, there absolutely are, but in moments like that a letter will cross my desk or more often than not it is an email and they just have this cosmic timing. They show up just at those moments when you feel like I really, how can we be making a difference, I just don't see it working.
00:07:33 And then we get this beautiful heartfelt letter and then all of a sudden it is – it really turns your whole day around. It turns your whole mindset around.
Paula Begoun: Yes, and people say I know you hear it [all the time] and I'm thinking, well we do hear it a lot but I can always hear it one more time, particularly on a bad day. When a cosmetics company has hung up on us or they won't give us the information we need.
Bryan Barron: Or we are escorted out of a store.
Paula Begoun: Oh gosh, well, I don't have to get escorted out anymore because I have a team that gets escorted out for me. Oh god, I used to get kicked out of department stores all the time. So I just – before we get into the products you absolutely don't need, last week we interviewed Deborah Enos, the "One-Minute Wellness Coach" about her book "Weight a Minute." And it was an inspiring conversation.
00:08:31 And so I just want to let everybody know, now I can't promise that I'm going to lose [50] pounds, I actually really need to lose more, but I thought 50 was a realistic number. But what I am really looking to do this year is get my health, just get into – everybody says it and I have been saying it. I don't actually lead, except for my weight, I actually lead a relatively healthy lifestyle.
00:08:59 But there are things that I am just so stubborn about and her book – what I am going to do every week is I am on my mission to get my weight under control and definitely get the way I eat, my diet, really lined up. So I am going to share with you the stuff that I have been able to tackle and adopt. So one of the things we talked about with Deborah Enos last week was Greek yogurt, and how important it can be for all kinds of things –
00:09:30 Calcium and potassium, lactobacillus and acidophilus and all of the good bacteria, I mean it is just a powerhouse. It is healthier than the other kind of yogurts that you can buy. So I went and bought Greek yogurt and it is actually delicious. I actually do like it. And I did mix it with bananas and then the other thing that we talked about with Deborah was the problem with Splenda and my insatiable sweet tooth.
00:10:04 I mean I don't even want to tell – I steal Splenda. Don't tell anybody, Desiree, that I steal Splenda. I use so much of it. So I actually all this week, well last week since I talked to Deborah, I didn't put Splenda in my coffee. I used my soy milk and I put one scant teaspoon of sugar in my coffee and actually this afternoon I put a little honey in.
00:10:34 Just one scant teaspoon of honey. So I am actually for the first time in my life drinking relatively unsweetened coffee. And then to sweeten my yogurt what Deborah suggested was getting unsweetened jam from the grocery store. So I went to the grocery store, I looked for unsweetened jam. Just pure jam, nothing else.
00:11:00 And I mixed some strawberry jam, two tablespoons, I think 35 calories, into my yogurt with my bananas. And I drizzled a little honey on it, and it was, I just was a happy girl. I put a little bran cereal in it for fiber and I was happy. I was full. It was great. So what I have done this last week is I am trying to control my sugar intake and my sweet tooth.
00:10:30 I can't say I'm giving up Splenda, but I'm going to control it and actually this week except for half of a Diet Coke, did I use any Splenda? I think I didn't use any Splenda. And the Greek yogurt to get the potassium and the good bacteria into my body, and it was a good week. So that is part – so this is my one-minute wellness experience with Deborah Enos. And we are going to have her back on so she can keep all of us onto a healthier lifestyle.
00:12:06 So Deborah, thank you. I am on my way. I can't say I lost a pound, but damn I am feeling proud of myself. So Desiree always has some –
Desiree Stordahl: Well before you get into any tips, your phone is cutting out pretty bad. Do you want to try calling in from the landline in the hotel?
Paula Begoun: I will. So Desiree will you talk about the SK-II study?
Desiree Stordahl: Sure, Bryan and I can talk about that definitely. So go ahead and call in on another line and we will hang tight till you get here.
Paula Begoun: I will do that. Thank you.
Desiree Stordahl: No problem. So Bryan and I came across an article in, what was it, "W" magazine?
Bryan Barron: Yes.
Desiree Stordahl: And it was basically about talking the point in which a woman reaches the tipping point, when it all goes downhill in beauty and looks and aging. And this particular study which was funded by SK-II, correct Bryan?
Bryan Barron: Yes. The study was done if memory serves in Japan where SK-II is a huge brand. It is actually becoming more of a presence here. It is owned by Proctor & Gamble and a lot of the SK-II formularies bear striking similarity to what you will find in Olay skin care which is also Proctor & Gamble.
00:13:27 The only difference really with SK-II beyond the outrageous price point is that they have their Pitera, their special ingredient, that they claim is the miracle of miracles. So that is their main claim to frame and then we found this study that they did and Desiree go ahead and tell them about the study. I thought this was quite, so like a combination of scary and amusing.
Desiree Stordahl: Exactly. And don't take any of this too whole heartedly. Take it with a grain of salt.
00:14:00 But basically they were saying that the point that a woman goes downhill, where the aging and the looks and everything goes downhill is 35.09. So 33 days after your 35th birthday allegedly everything goes downhill after that. And of course we know that is not necessarily true and for every woman it is different. And I don't think that you can actually put a number on something like that. So it was just a bizarre study that they did. And what does that mean anyway?
Bryan Barron: What was particularly bizarre about it is that the study, as impressive as it is to say we have done this study and we found out that the exact tipping point, the moment when you are most likely to wake up and look in the mirror and say, "Wow, I'm getting older;" they didn't take into account a person's genetics. They didn't take into account a person's lifestyle. I mean I have seen some pretty well controlled photo studies of two sets of identical twins. So they are the exact same age, maybe a few minutes or seconds apart.
00:15:02 And one of them was an avid sun worshipper her whole life, maybe she smoked, maybe she went through some hard times. The other one didn't have those same lifestyle issues. She stayed out of the sun, kept herself in better health overall, and the difference in how they looked even though they were the same age was amazing. I mean you would swear that the one twin in these examples I saw was a good 10, 15 years older, even though that wasn't the case.
Paula Begoun: Can you guys hear me? Am I back?
Desiree Stordahl: Yes.
Paula Begoun: Good because this study so pissed me off. I wanted to call Proctor & Gamble. By the way, Proctor & Gamble owns SK-II and of course the answer to the study was that you had to use SK-II products.
00:15:51 But the thing that was so incredibly insulting about the study is not only genetics, but it is also in terms of Asian women versus Caucasian women, sun damage, I mean you could go on and on, but the major thing that was so maddening about this study was that it implied that at the age of 35 and 34 or 33 days you needed to start worrying. And what the truth of it is is that it isn't at 35. It isn't at 36. It isn't at 50.
00:16:29 At whatever age, I don't even know what that age is about, you need to be concerned about healthy skin from the minute you are born. It's like, "Oh, at 35 now I have to start worrying about how I eat." Are you kidding? You need to start worrying about how you eat, how you exercise from a long time ago. If you actually start at 35, that is a problem. You should have started a long time ago.
00:16:55 It's now mature skin which we rail against all the time – see I'm yelling. I'm actually yelling. This study pissed me off so bad. You are supposed to be mature skin at the age of 50 and special products. Now you are supposed to be worrying at 35 – you need to be concerned not worried – concerned and do healthy, wonderful things for your skin just like you do for your diet. It doesn't start at 35 it starts from the day you decide you want to take brilliant care of your skin. That's what we are going to help you do.
00:17:30 SK-II study helps nobody. It helps nobody except gave SK-II a good publicity campaign.
Bryan Barron: And it makes a good headline.
Paula Begoun: And they are crazy and good skin care is about any age and there is no tipping point. Because if you haven't been in the sun, your tipping point is going to be when you are 90. Okay, whatever tipping point means. Okay, let's do because I want to get to calls and give away some Paula's Choice skin care products.
00:18:00 So the five skin care products, well actually it is more than that, which you absolutely don't need. The number one is you absolutely do not need a separate product for lifting wrinkles, sagging, anti-aging, luminizing, deep lines, not so deep lines – it is nonsense. It is nonsense.
00:18:27 The ingredients that help skin and we talk about them at length on, there is a whole article about moisturizers and anti-wrinkle creams. You guys need to read that because I don't want to go into that much deeper. But the issue is that the great ingredients for skin, the anti-oxidants, the cell communicating ingredients and the Barrier repair ingredients do it all. When they are found in abundance in a well formulated product, that is what your skin needs, that is what your skin needs to be healthy.
00:19:01 It will do the best possible for everything, wrinkles, sagging, anti-aging, lifting. There aren't special ingredients for lifting skin. There aren't special ingredients for deep wrinkles. There aren't special ingredients for superficial wrinkles or for laugh lines. It is nonsense. It is a way to get you to buy more individual products assuming that one will lift skin.
00:19:28 And as Bryan always says, where is that skin going if it is lifting – where did it go to? You didn't cut and paste it like you do with a facelift, so if it is lifting it, where did it go? It's such nonsense. So let go of that because literally one brilliantly formulated or two brilliantly formulated products, say if you want to use an extra anti-oxidant booster, that is fine. But all of those other products with different claims about what they can do, they are fibbing. They are a waste of your money.
00:19:59 Number two is no separate creams for the eye area, the neck or the chest, what they often call the décolletage, is it de or décolletage? Décolletage? What is that French word for the neck area?
Bryan Barron: I have heard it pronounced both ways. The most common I hear is the "day" pronunciation.
Paula Begoun: Décolletage.
Bryan Barron: Décolletage, décolletage.
Paula Begoun: Whatever it is above the breasts and below the neck is that area.
Bryan Barron: It is a concern for a lot of women.
00:20:35 That is where sun damage happens on a lot of women based on fashion. That part of skin is often exposed on women whereas it typically isn't on a man.
Paula Begoun: Right, so men tend to have less of a creepy aged chest area. And women and actually you know what is interesting about that Bryan, that's actually interesting you say that.
00:20:59 Men have a more wrinkly aged back of their neck then women.
Bryan Barron: Oh absolutely.
Paula Begoun: Because women have longer haircuts most of their lives, so their neck is covered and protected from the sun and men obviously for the most part socially over the past 50 years have shorter haircuts and their necks are more exposed to the sun. So a woman's chest area ages faster because of sun exposure.
00:21:28 And a man's back of his neck ages faster because of sun exposure. You are right. And men's chest don't because they keep it buttoned up. Exactly. But the notion that the neck or the chest or the eye area need a different cream, that different parts of your body need a different cream, particularly the eye area, neck or décolletage, there are no ingredients special for those areas that are any different than what should or will show up in a well formulated face product.
00:22:04 And it is important to mention that most of these eye creams, neck creams and chest creams don't contain sunscreen. So for daytime they would actually be causing more wrinkles because they wouldn't be protecting your eye area, neck area or chest area from the very thing that is going to make it look older. And that is sun damage.
00:22:30 I mean it is actually kind of shocking, these products, actually I have never seen a neck or chest product and I think in the years we have been doing this Bryan, maybe a handful of eye creams that say they contain, in fact I think is maybe even less. I don't know, when was the last time we reviewed an eye cream that even had sunscreen?
Bryan Barron: It is so long ago, I don't remember. There is just not many of them out there and it is definitely –
00:22:59 One of the distinctions with eye creams that we need to point out is that although it doesn't have to be labeled an eye cream, there are times and for a lot of people where the skin around your eyes is going to be experiencing perhaps more dryness than the skin on the rest of your face.
Paula Begoun: Like me. Like me.
Bryan Barron: Exactly. Paula uses the Paula's Choice Moisture Boost Hydrating Treatment Cream around her eyes only, but she would never put that on the rest of her face because the rest of her face is more normal to oily.
Paula Begoun: Right. I already use the Skin Balancing Toner, the Skin Balancing Gel for the rest of my face. But it doesn't mean – I don't need a "eye cream" I just need a brilliantly formulated product and during the day my foundation has my sunscreen which goes all over my eye area. So that is how I get my sun. I mean there are many different ways to do it. It is just the notion that it has to say "eye cream" is what is just silly.
00:24:04 It is not true. It doesn't have anything to do with taking great care of your skin. So you might need a different product for the eye area than your face if it is drier, but it doesn't have to say "eye cream" and especially for daytime if it says "eye cream" the likelihood is that it doesn't have sunscreen and if you want your eye area to not look like, to make the dark circles better, to reduce puffiness, to reduce wrinkles, it has to have sunscreen.
00:24:33 Guys! Please! And for the eye area particularly and for the face for that matter I'm very fond of sunscreens that just use Titanium dioxide and Zinc Oxide. It is a little hard for people with oily skin, but particularly for the eye area our skin recovery sunscreen or pure mineral sunscreen is great for that. Or our foundations with Titanium dioxide and Zinc Oxide and then there are other products out there but it is the rare one that is labeled eye, neck or chest.
00:25:03 Expensive sunscreens, I have said this before, so I just need to say it one more time, we are going to do it real quick. Expensive sunscreens are dangerous because you have to apply a sunscreen liberally to get the SPF number benefit on your face. You are not going to apply a $100, $200, I mean, what did Daynah just – was it a $300 sunscreen from Lauder's Re-Nutriv for $250 – how much was that product, Bryan?
Bryan Barron: It was $450.
Paula Begoun: Ah! I just yelled. I'm sorry, did I just scare everybody? It was $450 – oh my.
Bryan Barron: So roughly what it would cost you to take your significant other to a beautiful hotel for a nice evening, a fancy dinner. Yes.
Paula Begoun: And you couldn't possibly apply it unless you were very wealthy. You could not possibly apply that in a manner that wouldn't use it up in about, because it was a small container, that wouldn't use it up in definitely less than a month, but probably if you were using it right and, yes, probably a month at best. Maybe two to three weeks if you were using it correct. Sheesh, this is why we need those wonderful letters telling us we are doing a good job because I just think after this I don't want to do this anymore.
00:26:30 Number four is cellulite creams. The reason you don't need them is because they don't work. Nobody has lost a dimple anywhere on their cute little bodies because of the cellulite creams. You know the irony of cellulite creams, of the hundreds we have looked at over the years, they don't even share a similarity in formulation. I mean they might throw in a caffeine, it is a whole discussion about caffeine in these kinds of products.
00:26:57 But there is no research showing that cellulite creams change a dimple on your skin. The best you can do is consider a Retina-A or Renova product for different reasons. But even then that research which is actually published research is limited and it is not really worth the money. Number five, any skin care product in a jar. I know my listeners, my Paula's Choice customers and people who have been on Beautypedia, have read my books and listen to Bryan all know that jar packaging is a problem because state of the art ingredients don't stay stable when exposed to air.
00:27:32 You take a lid off of a jar, bye-bye great ingredients. They break down in the presence of air. You don't want, well actually Bryan and I kind of disagree on this one a little bit, but Bryan and I both agree – so this is about scrubs. If the scrub is gentle meaning it is using Jojoba beads or polyethylene beads which are round and soft and texture and they exfoliate gently on the skin, that is fine.
00:28:00 But what both Bryan and I rail against are abrasive scrubs that use aluminum oxides or ground up sea shells or fossilized shells –
Bryan Barron: Apricot Pits. Walnuts. Ironically the natural marketed scrubs tend to be the worst offenders because to coincide with the natural image they use the corn cob meal, the fruit pits and the nut shells. And although those are absolutely natural ingredients, you have no control over the shape and the size –
00:28:33 Well the size to some extent. But synthetic scrub agents like the Jojoba beads or the polyethylene which is ground up plastic, you can control how those feel over the skin. And you just can't do that with the natural ones.
Paula Begoun: And what happens when the scrubs contain abrasive edges, they tear into skin.
00:29:00 They don't just, I mean maybe they exfoliate to some extent, but what they are doing that is damaging is they are tearing into skin and that hurts the skins ability to heal. It makes it more vulnerable to sun damage. It causes collagen to break down. So as a company I prefer alpha hydroxy acids and beta hydroxy acids by far. The research about those exfoliants that you put on top of skin as a skin care product, not part of a cleanser or scrub –
00:29:31 The research is pretty clear that those are brilliant, build collagen, exfoliate skin, even out skin tone, on and on and on. There is actually almost no research about scrubs having a similar benefit. And again when it tears into skin it actually has negative products. Two more products. Hair masks. Specialty hair conditioners and masks that cost way too much money and you are supposed to put it on your hair and then sit under a hair dryer in direct heat for 30 minutes, almost all of them, actually I have never seen one that isn't just a conditioner that you are leaving on your hair longer with a little bit of heat so it penetrates a little bit better.
00:30:07 It isn't special. It isn't worth the money, it isn't worth your time at the salon. Last one is sunscreens for your hair. The FDA does not allow sunscreens to put an SPF number on their hair care products. Why? Because hair care products, the way they work with a shampoo or conditioner, the sunscreen ingredients would be rinsed down the drain and the styling product, the heat and the brushing and the styling would remove and degrade the benefit of the sunscreens.
00:30:34 That doesn't work. Those are the products you don't need. There are more I could carry on about. But to find out more about the products you are using or somebody else is using or you are seeing advertised, you have to go to And let me answer Pam's question. Pam is from Michigan, can you turn Pam from Michigan on Desiree? She is at the top of the list there.
Desiree Stordahl: Yes, just one second here. There we go. Pam, are you there?
Pam: I am.
Paula Begoun: Hi Pam, how are you?
Pam: Hi Paula. How are you?
Paula Begoun: I'm good. I'm having a good time here with my team. But you asked a great question. You said, because you know that we recommend Avobenzone as one of the ingredients to look for for UVA protection in a sunscreen. And you are asking, so if Avobenzone is important, what the hell are all those other active ingredients for?
Pam: Yes, a lot of times I find a lot of the other ingredients, they start with the letter "O." I can't remember all of them – there's like three or four of them.
Paula Begoun: Yes, they are usually Oxybenzone and Octinoxate and sometimes Homosalate. There are many different ingredients that can keep Avobenzone company. And the reason they are there, it is such a great technical question. The reason they are there is because Avobenzone actually protects high up in the UVA range, and doesn't do a very good job in the UVB range.
00:31:57 So UVA rays of the sun are the silent rays of the sun. You don't feel them but they are very incredibly damaging and mutating skin cancer, all that stuff, but they don't burn your skin. It is the UVB rays that burn your skin. So a well formulated sunscreen has to protect both ends of the sun's damaging rays, the spectrum of the sun's damaging rays. So those other ingredients are there mostly for the lower end spectrum and the middle end spectrum and then Avobenzone is there along with – you know there are other ingredients, Titanium dioxide, Zinc Oxide, [unintelligible] outside of the United States.
00:32:37 Mexoryl SX outside of the United States that protect up in the UVA, the complete UVA range. That is why you need those other ingredients to keep Avobenzone company. And because you asked the sunscreen question I'm going to sun you – what's your skin type Pam?
Pam: It's a combination, normal to combination.
Paula Begoun: We are going to send you our sunscreen from Skin Balancing. I will send you some of my – are you using my Skin Balancing products?
Pam: I am actually. I use the Skin Balancing Moisture Gel. And then I just have a sample actually of what you are going to send me, the Daily Mattifying Lotion with the SPF-15 in it.
Paula Begoun: Okay, are you using the toner or any?
Pam: Well I use the Clear toner from your Clear line. And that has really cleared up. You know I get blemishes every once in a blue moon, but the Clear toner has really kept it at bay and I don't really break out at all.
00:33:38 But I am continuing to use the Time Out. I wasn't really sure what other BHA I should use after that.
Paula Begoun: Well actually that is your BHA. So that is your exfoliant. What I am going to send you though, I'm going to send you the whole Skin Balancing group of products to play with. And what I want you to try is the Skin Balancing Toner; the Skin Balancing Toner from Paula's Choice contains Niacinamide.
00:34:05 Niacinamide has particularly great benefits for normal to oily blemish prone skin. Actually Olay and Estee Lauder both used it also for other skin types as well. But Niacinamide has particularly interesting properties for reducing the size of pores. And I'm going to send you the Skin Balancing Gel has Niacinamides, so I am going to send you a selection of those products and you can play with them.
00:34:32 There are instructions on Paula's Choice that can explain to you step by step how to use them and of course if you have any questions you can always chat with my customer service team. So enjoy those Pam, okay.
Pam: Now do you recommend still using the Resist, like the weekly treatment or the daily treatment with the AHA in it? Or is the BHA sufficient enough?
Paula Begoun: So I would have said that they BHA is sufficient enough and then Bryan shows up using the AHA and his skin looks like a baby's bottom. And so our feedback from, I mean, it was funny – when you go on and you look up our new exfoliating system from our Resist line and you look up our 10% AHA product the reviews are so positive. And we definitely don't edit reviews.
00:35:26 I mean you could go on other products and you will see there are some negative reviews but there are almost no negative reviews for that product. And somebody actually wrote saying, "How could this be true everybody loves it." The feedback about this system has been incredible. So I typically would have said no, but I think it is worth experimenting. So do you have the 10% AHA?
Pam: I just have the samples of the –
Paula Begoun: I will send you the 10% AHA. It is worth giving it a try. I definitely –
Pam: And you recommend that just at night?
Paula Begoun: Yes, just at night. Especially if you are using a BHA twice a day. You don't use your BHA on the night you are using the 10% AHA. But give it a try. Your skin will tell you how it is working for you. Just don't overdo and you will do fine. Alright Pam –
Pam: I appreciate all of your help and you guys keep up the good work.
Paula Begoun: Thank you sweetheart. Take care Pam.
Desiree Stordahl: Alright. Are you ready for our next caller?
Paula Begoun: I am, I am, I'm so excited.
Desiree Stordahl: We have Amy from California.
Paula Begoun: Hi Amy.
Amy: Hello.
Paula Begoun: Hi, what can I do for you?
Amy: I have a question. I have a lot of friends that are telling me about coconut oil being a cure all and they say that they have heard that it is working for, or they are trying it for age spots, in their hair, and instead of a moisturizer. And even to cure Rosacea. And I'm not interested in it for any of that. I just thought maybe –
Paula Begoun: There is always something that cures something. It is really amazing that any of us grow a second older. So coconut oil actually is a brilliant oil. We are actually working on a new formula for my Skin Recovery groups of products for extra dry, severely dry skin. And one of the ingredients is going to be coconut oil.
00:37:32 But just like anything for skin, one ingredient is never enough. It is just like your diet. Green tea might be good for you, even coconut might be good for you. But if you just ate coconut you would die. Well, maybe you wouldn't die but you definitely would be malnutritioned. It wouldn't be healthy for you. Skin is the largest organ of the body; it needs more than just one ingredient.
00:37:56 And it doesn't have sunscreen. It doesn't protect from the sun, that means you would be leaving your skin incredibly vulnerable. It can't impact skin discolorations from the sun, the brown discolorations. One is because it doesn't protect from the sun and it doesn't do anything to change Melanin production in the skin. It is a very good moisturizer. It is loaded with good antioxidants and good fatty acids that help rebuild the barrier of the skin. It is for dry skin. I wouldn't recommend it for someone with oily skin.
00:38:27 There is some research about fatty acids being replaced to help oily skin. That research is so new and young. I would be very cautious about using an oil to treat acne. You know, it never hurts, I think trying things just for the sake of trying things, you can spend the rest of your life trying things. It is not a single product just like any other single ingredient. It just won't do it.
00:38:55 For hair it is going to make hair feel greasy. If you have tick coarse hair, I think it is an option. But Sheesh Louise, I can't imagine styling my hair – if you had fine thin hair I think that is a little crazy. But you know people, Argan oil, Emu oil, I mean some oil from the Amazon, I mean there is always somebody who has a miracle ingredient somewhere. Don't worry about coconut oil. But for dry –
Amy: Well it just sounded funny to me that it could be this cure all for everything.
Paula Begoun: Yeah, it's not. It doesn't work that way.
00:39:30 But Amy, if you have dry skin, do you have dry skin?
Amy: No, I don't. I think I have combination skin, I think. I use the Skin Balancing line.
Paula Begoun: And how is it doing for you?
Amy: Oh, really well. I love it.
Paula Begoun: Well then forget the coconut oil.
Amy: Oh, I know. I just heard it and I thought, because I listen to your show every week, so I thought Paula would know.
Paula Begoun: Well actually if you had dry skin, for anybody who is listening, because I often recommend after you have applied a moisturizer that over very dry areas you can take some olive oil. I'm very fond of recommending olive oil and applying that in a very thin, small layer over those very, very dry areas. But coconut oil is absolutely an option, too. Olive oil tends to be a better antioxidant, coconut oil has better fatty acids, so each has its own little benefit for skin. But, yes, no reason to not put it over dry skin. But you don't have dry skin.
Amy: Well the only thing I was thinking is because I used to use the Philosophy Hope in a Tube around my eyes and I have heard you say you don't need a separate eye cream, that is the only thing I thought it might be useful for. And I stopped using it and I have been using the CeraVe Lotion at night around my eyes.
Paula Begoun: You know, I think if you have very dry skin around your eyes at night, I think adding a little coconut oil or olive oil wouldn't be a bad thing.
00:41:03 Personally, I would rather you use my antioxidant concentrate because it is loaded with a big variety of antioxidants as opposed to just one ingredient and has nice silky feeling silicones. So I'm going to send you the antioxidant concentrate from my Resist line. And I'm going to send you another selection of Paula's Choice Skin Balancing products just so you can load up. And I'm glad you called Amy. Tell your friends they can have a good time playing with olive oil.
Amy: Okay, can I ask you one quick question, another one?
Paula Begoun: Real quick.
Amy: I use the 2% Beta Hydroxy Acid in the morning and then the 8% at night, the Alpha Hydroxy.
Paula Begoun: AHA.
Amy: Yes, is that okay? I don't have any problem with it. I love it.
Paula Begoun: If you love it then stay with it. There is no reason to not mix them. I wouldn't recommend them at the same time, although I do know that our customers do a lot of times that I am surprised at and it works beautiful for them.
00:42:07 But then I'm the one who always says to experiment with the best products to see what works for you. So there is no reason not to – it is not harmful. A lot of people prefer extra exfoliation, their skin feels soft and silky. You skin would tell you if it is a problem.
Amy: Cause that is why I was looking on there at the 10% one wondering if maybe I would –
Paula Begoun: You are done. Okay, this is all the exfoliation you need. You are done. You are cut off.
Amy: No, I meant instead of the –
Paula Begoun: Oh, if you wanted to experiment with the 10%, that is worth trying. But I think what you are doing right now is plenty. I'm saving you money. I would actually send it to you as a gift, but I'm nervous you are getting carried away. So I will send you some more 2% BHA gel, some more 8% AHA gel and some more Skin Balancing products and keep you in products for awhile. Thanks for calling Amy.
Amy: Thank you.
Paula Begoun: Bye-bye. Desiree, next caller.
Desiree Stordahl: We have Anne from Michigan.
Paula Begoun: Jan or Dan?
Desiree Stordahl: Anne.
Paula Begoun: Anne! Anne from Michigan. Hi Anne.
Anne: Well hi, am I on the air?
Paula Begoun: You are, so don't say anything too nasty.
Anne: Oh, this is so exciting.
Paula Begoun: What can I do for you?
Anne: I love your products. I've been using them for years and I saw you on the PBS special in Detroit and that was really exciting, too. But I wonder as I'm getting older I'm starting to get a lot of redness in my face. But my neck is still really yellow. And I don't know, should I be exfoliating my neck with the AHA and the BHA products?
Paula Begoun: So two things, first, when you say your face is getting redder, have you been to a doctor to ask about Rosacea?
00:44:05 Are you Caucasian?
Anne: Yes. I'm Caucasian and I have –
Paula Begoun: Sorry?
Anne: I have like an olivey white skin.
Paula Begoun: So you have an olivey white skin and the redness is mostly on your cheeks and chin area, where is the redness?
Anne: Well it just seems like my neck no longer matches my face as well as I like it.
Paula Begoun: So you don't have Rosacea?
Anne: No, I don't have Rosacea.
Paula Begoun: Let me tell you what happened. I have the exact same problem. So here is what happens to skin. It is because of sun damage – how old are you Anne?
Anne: I'm going to be 50 this year.
Paula Begoun: Congratulations. Better than not turning 50.
Anne: That's right.
Paula Begoun: So here is what it is, here is what happens to skin with sun damage.
00:44:57 The skin, even if we are good about sun protection although it is the rare human being who can be good all the time all their life about sun protection. So even when you are good, even when you are using sunscreen regularly, that sun exposure you had when you were young and the sun exposure you have when you forget to wear sunscreen or that comes through windows or all that time, you do get your surface of your skin more sun damaged on your face.
00:45:25 And because the neck is shaded by the face, right, shadow is constantly falling onto your neck, the neck never shows sun damage like the face or chest does. Now, that is not true for everybody because there are some people who laid back in the sun and their neck is – they are tan in every inch. But for most people when you are standing up during the day and you are outside, your neck is well shaded. So it is less sun damage, meaning there is less red veining, and this is for Caucasian women mostly. There is less red veining.
00:46:01 There is less yellowy, darkening tanned and the neck is younger. It has lighter skin. It doesn't have veins showing through the surface. It is less – it is just less sun damaged. So that is the difference you are seeing. And so what I do to take care of it, I mean I do use my products, I use – so it is important to use ingredients and do things that don't irritate the skin, don't inflame it, keep it sun protected.
00:46:27 But when I wear foundation I actually wear a shade of foundation that is lighter than my face so it matches my neck because when I wear a foundation that matches my face I look like I have a line because it is a distinct difference between my face and my neck. So, that is the major thing to do just in terms of daily appearance. If you are wearing a foundation, then you want to wear a foundation that is slightly lighter than your face. Because the big thing you are doing is making sure that there is no line of demarcation between your face and your neck.
00:47:02 In terms of skin care, even though the neck tends to be more protected and actually other than some banding and rings, actually stays younger looking than the face or the chest. I mean it starts sagging but really if you haven't been sun tanning and baking, it actually does tend to look younger than other parts of the body that have been more sun exposed.
00:47:27 But in terms of skin care, anything that you do to your face you absolutely should be doing to your chest, your neck and the back of your hands. You can get, it is interesting when women, or men for that matter, but mostly women get facelifts or procedures done and they don't get it done on their chest or the back of their hands. Their hands and their chest will give away their age.
00:47:58 So exfoliants, antioxidants, being gentle, wearing sunscreen, whatever you do to your face you just use that same product and smear it over your neck and chest and the back of your hands. Now I would love to say I am really good about doing that, but I'm not. But when I am, particularly with the exfoliants, the difference is incredibly noticeable. Really. I mean especially the exfoliants because if you use an exfoliant your face looks better the next morning.
00:48:33 It is often an incredible before and after. So, yes, don't ignore your neck, don't ignore your chest, don't ignore the back of your hands. It is just that the product doesn't have to be deemed for the neck or deemed for the chest or deemed for the hands. You will be shocked the difference. It will make all of the difference in the world.
Anne: Well that sounds great. I really love your products. I just wanted to let you know that, too, and I really love your shampoo.
Paula Begoun: We will definitely get you some shampoo and conditioner. Anne, tell me what products of mine you are using?
Anne: I have a whole collection, especially the Skin Balancing products and the antioxidants. I go back and forth depending summer or winter in Michigan. It is pretty cold and not too nice here right now, but –
Paula Begoun: So let me send you, so I particularly for around the eye area I am very fond of my Moisture Boost Treatment Cream. So I'm going to send you one of those. I'm going to send you shampoo and conditioner. I will send you some Skin Balancing products just to get you caught up so that you are well supplied. And you said you have all of the antioxidants? Or just the –
Anne: Well the two, like the one for the oily skin and then the original one. And I love those. Those are so awesome. Especially like you said around the eye area or even around my eyebrows sometimes they get kind of dry.
Paula Begoun: Flakey, right. So I will send you one more of each of those, give you some stuff to play with. You won't run out for awhile because I know you can't get outside anyway, so you might as well stay inside and play with some great skin care products.
Anne: Well thank you so much. It is so nice to talk to you, Paula. And you look fantastic. Every time I see you on TV.
Paula Begoun: Thank you, Anne. You take care and stay warm.
Anne: Well thanks. You too.
Paula Begoun: Take care. Desiree, next caller.
Desiree Stordahl: We have Devon from California.
Paula Begoun: What was the name, Devon?
Desiree Stordahl: Devon.
Paula Begoun: Okay, I'm missing.
Devon: Hello?
Paula Begoun: So spell your name for me dear because I'm not getting it.
Devon: Oh, it is D-E-V-O-N.
Paula Begoun: Oh, it is Devon.
Devon: Yes.
Paula Begoun: Oh, that is an interesting name. Devon, what can I do for you?
Devon: I kind of have a problem. I live in California and I am generally tan about 90% of the time –
Paula Begoun: Well that's the problem. Wait, Devon, Devon, Devon. Devon, come on!
Bryan Barron: I think you called the wrong show.
Devon: You know what though, it is partially because of genetics. I'm Hispanic so my skin is naturally that nice olive tan complexion, but I notice in general my skin is extremely oily but I am very dry around the mouth area and around the eye area. Sometimes even around the nose.
00:51:29 So I have tried sunscreen or moisturizers with sunscreen but they actually make the oil production in the rest of my face extremely horrible. I feel like I could scrape the oil.
Paula Begoun: I got it, dear. So Devon how old are you?
Devon: I'm 29.
Paula Begoun: You are 29. So Devon, what skincare products are you using?
Devon: Oh my gosh, I'm all over the place.
Paula Begoun: Are you using any of my products?
Devon: I do. I'm using your 2% BHA liquid.
Paula Begoun: Okay, and what else?
Devon: For my acne problems.
Paula Begoun: And how is that doing for your acne?
Devon: It is actually helping out a lot. I noticed that I had a really bad breakout because the weather was changing down here and it has actually been helping me a lot. So I'm really glad my friend turned me on to it.
Paula Begoun: And what are you doing to clean your face?
Devon: Oh gosh. So to clean my face I'm using, let me see; I have everything in front of me.
00:52:30 I'm using a Boscia cleanser. It is like a purifying cleanser. It is okay. It is a purifying cleansing gel.
Paula Begoun: And what else are you using? Are you using more than one cleanser?
Devon: No, no, I generally just use that one. Sometimes I will use Olay, just regular soap-free face wash because my skin tends to be dry after I wash it I feel like it is literally – you can feel the dryness.
Paula Begoun: So you use this cleanser from Basha did you say?
Devon: Boscia.
Bryan Barron: Boscia, Paula.
Paula Begoun: I got it. I got it. So go on.
Devon: I use that. And then after I use that I have this eye stuff from MAC. It is called Fast Response Eye Cream and I actually put that around my eyes and I put it around my mouth just because it gives like a feeling that it is being moisturized.
00:53:32 And I think it has been getting better but I feel like I have to put it on a few times during the day.
Paula Begoun: A few times during the day means it is not getting better. Okay, so what do you do next? Well just to let you know. What are you doing next?
Devon: And then I use MAC's Moisture Lush Cream. But it seems to be too thick. So now what I am doing is I am using that at night and then I am using Eucerin's Every Day protection solution.
Paula Begoun: Alright, Devon, Devon, Devon. I adore you and you are driving me crazy.
00:54:00 Okay, so what you are doing isn't helping you. You are causing your own problems. But that's okay. That happens with a lot of women when they are just trying to find the right product and they keep buying and buying and buying and get confused, because you have confused skin. And that's okay; lord knows my skin is confused. So here is what I want you to do. I'm going to – Bryan, I haven't heard of MAC's Fast Eye Cream. Do you know this one?
Bryan Barron: The Fast Response Eye Cream?
Devon: Yeah.
Paula Begoun: Did we give it a happy face?
Bryan Barron: I would have to look it up. Probably because MAC, they are a Lauder-owned line and they actually have some surprisingly good skincare products in addition to their – let me look it up. I think the Fast Response Eye Cream was one of their older products.
Paula Begoun: So look it up for me Bryan. Let me get Devon some of our products to experiment and Devon I want you to stay in touch with us so I can help you through this.
00:55:08 And I do think that the one thing that you are trying to do with sunscreen is really good because Spanish skin, black skin, any color skin, sun damage is going to age skin. It just doesn't age as fast as Caucasian skin, but you know, Latinos/Latinas get older from the sun and look older than they should.
Devon: I mean my family has great skin but my dad actually has had skin cancer about four different times. And he is very fair and –
Paula Begoun: A lot of people think because they have darker skin color that they somehow are immune from the damage of the sun and it is just not the case. Sun damage is sun damage. So here is what I am going to have you do. So I am going to send you our One Step Cleanser for normal to dry skin and I'm also going to send you my cleanser from my Resist line. I'm just a little – I can't quite tell if you have dry skin or normal skin or just this strange combination skin.
00:56:04 So I'm going to send you the two cleansers from each of those lines to play with and experiment with them. I'm going to send you my Moisture Boost Hydrating Treatment Cream to use around your eye and dry areas, but not all over. Not over the dry areas. And then I'm going to send you the Skin Recovery Antioxidant Concentrate and I want you to try that over the drier areas around your mouth as well as the dry areas on other parts of your face just to experiment with.
00:56:36 Stay with the 2% BHA liquid. That will keep your acne under control. And then I have just a minute or so left so I'm going to also send you the Skin Balancing Toner. I would like for you to give that a try during the day and the BHA liquid at night. We will make sure you get a step-by-step explanation.
00:56:57 I will put together a few more products for you. But right now what you need to know is that a cream or a lotion when you have oily skin, a thick cream or lotion will make your skin feel oilier. That is some of what you are experiencing. So Devon, I have to run. Do me a favor, Bryan, real quick. Fast Eye Cream – did we give it a happy face?
Bryan Barron: We did not. We gave it a neutral face because it has a higher than usual amount of caffeine in it which isn't the best to use so close to the eye.
Paula Begoun: Because it could be an irritant.
Bryan Barron: And it also contains one of those sneaky fragrance ingredients where you don't know it is fragranced because it is actually a fragranced chemical.
Paula Begoun: So Devon, we are going to change you up. I'm going to have Desiree take care of you. I need to say goodbye, but Devon, we will help you. Paula's Choice is going to help you and of course you can always chat with my customer service team and we will help you out here. But I need to say goodbye – thank you Devon.
Devon: Thank you.
Paula Begoun: You are welcome, dear. So, this has been great. It always goes too, too fast. Way too fast. So I want to thank Bryan and Desiree for again, for just being wonderful and patient and incredible information and Desiree for producing a great show always. This is the Paula's Choice team keeping you beautifully informed, live on Thursdays at 6:00 pm in the Seattle area.
00:58:31 So we are going to be talking next week on Thursday live on how to create your own spa day at home. It is my favorite thing. How to create a good spa day and not hurt your skin with bubble bath that add irritates your body and your face – staying away from that. How to do it beautifully and safe and healthy and really come out with the skin you want. On the 17th we are going to talk about Menopause, Perimenopause. Menopause actually starts, the process of losing, not having your period anymore, actually starts for most women in their late 30s/early 40s.
00:59:04 And then around the age of 52 to 57 that is when you finally, that's when it is over. But the whole process and hot flashes and the changes in your skin, what to do about them – we are going to talk about that on the 17th. On the 24th we are going to talk with hair expert James Todd from the Gene Juarez Hair Salon here in Seattle. He is a genius. He knows about hair. He has trained all over the world. We are going to talk about everything about getting the best experience at the hair salon, how to talk and deal with your hair stylist.
00:59:35 What to do, what not to do. When to speak up, when not to speak up. We will get you the best experience possible. So I'm Paula Begoun, the Cosmetics Cop, with my Paula's Choice team, Bryan Barron and Desiree Stordahl. Come visit us, and It is free! Look up all of your products. Be beautiful. Enjoy. Talk you next week. Bye-bye.
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