Product Rating:   (100 reviews)
Quite by accident I discovered my perfect pre-foundation product, Paula's Choice 2% beta hydroxy acid lotion. All my life (now 73) I've been plagued with a shiny, oily-looking complexion. I've tried matte products, and every other product you offer....still have that awful shiny, oily-looking face. No amount of blotting made the slightest difference. One day after applying the 2% beta lotion I decided to stop right there and proceed with the foundation. Voila! It worked. It creates more of a soft matte appearance, with a glow, not a shine.
—Florene K.


As a 50 year old woman with hormonal skin problems and sensitive skin, I tried so many products that it made me crazy. I wanted something to keep my skin clear, and get on the anti-ageing band wagon, and this was it!! Using the 2% BHA at night leaves me with clear skin that does not flake, and softens the look of lines and wrinkles. I love it and threw away all the junkie creams and potions that only made me more oily and more broken out. I know I will be a fan for life with this amazing product. I just love it and I look like I am 40, not 50! Paula's products are the real deal.
—Terri R.


I love your 2% BHA lotion. It feels like a makeup primer and makes my foundation go on smoother.
—Brandi A.


My five year old daughter has keratosis pilaris on her arms and legs and nothing we tried helped the condition until we began using Paula's Choice 2% BHA. Now we use this lotion twice a day, and her skin looks and feels wonderful. I am so glad we found this lotion. The specialized products for keratosis on the market seem to be too harsh for little kids.
—Karen F.


I have been using your 2% Beta Hydroxy acid lotion for over a year. It clears up my acne better than anything else on the market. It even helps my teenage son who gets cystic acne. It works better than what the doctor has prescribed for my son. I think this the best thing available to help with acne! Thanks again.
—Jill S.


I have been using Paula's skin care products for several months and have been impressed with every item. However, I recently purchased the 2% Beta Hydroxy Lotion and I am amazed!!! I am 45 years old and as I've aged, the old acne scars from my youth have become more and more prevalent. Needless to say this has really bothered me....even to the point of considering plastic surgery. OK, now comes the really exciting part. Since using Paula's 2% BHA lotion, the scars have practically disappeared. Thank you from the bottom of my heart!!!!
—Kristine S.


THANK YOU!!!!!!!! I have had problems with my skin for as long as I can remember. I am now 35 and have rosacea with acne. I have tried anything and everything, even prescriptions and nothing was helping.....UNTIL I tried your Paula's Choice products. I use the Skin Balancing Cleanser, 2% Beta Hydroxy Acid Lotion and the Completely Non-Greasy Sunscreen SPF 15. My skin looks GREAT! No redness, no flushing, no acne!!! My skin looks and feels great! BRAVO!!!
—Cari P.


I have Keratosis Pilaris on my arms and legs. It is very a very ugly condition, my pores get very clogged and there is the temptation to pick and pop them open. It looks like I have terrible acne on my arms and legs. Scrubbing makes it worse. I have tried many products over the years with no success. A week ago I tried Paula's Choice 2% Beta Hydroxy Lotion and it is changing my life. It seems to dissolve the material in my pores very quickly, and my skin is getting back to normal. I noticed a huge improvement after one night. Thank you, thank you, thank you SO MUCH...
—Sarah B.


I use your 2% BHA lotion and it has completely gotten rid of my keratosis pilaris (as long as I remember to apply it somewhat regularly!). Great product. I also use the 1% BHA gel on my face and it keeps my skin very clear. I'm so excited about your products because I know you're not trying to sell me any gimmicks like all the rest of the brands out there. All of your products are supported by sound research that I trust, so I feel good about using your line...and so does my skin.
—Jessica P.

Scarred no more
Like everyone else who discovered Paula's Choice, I was amazed to find a product line that was effective, simple, affordable and complete. I use the 2% BHA lotion with the Skin Balancing Cleanser and Toner, along with Tazorac, and after almost 40 years, my blemishes are fading. Thank you, Paula.
—Michelle

Oh my gosh
Paula, your products are the best that I have found ANYWHERE!!! I use the 2% BHA lotion under my makeup during the day and the 8% AHA gel at night. I also love your toners and the carbon mask! Thank you so much for making your products so reliable and affordable... I am a college student and cannot afford fancy creams!
—Caroline

88
I am 45 and have been searching all my adult life for something to effectively treat my blackheads, whiteheads, and large pores. It makes me sick to think of the thousands of dollars i have wasted on expensive AHA products over the years only to find all i needed was a BHA product, specifically Paula's Choice 2% BHA Lotion. Within 5 days--no lie--all black and white comedones were completely gone without any irritation whatsoever! My skin texture is smoother, more even, and the pores appear far less noticable. I just love this stuff and will be ordering it again. Thank you Paula and God bless you.
—Patricia

2% Beta Hydroxy Acid Lotion
Effective exfoliant with good texture and light hydration. The best product in the Beta Hydroxy Acid line from Paula's choice. This product does not ball up like some of the other choices from the line.
—Ryan

Great product
My 14 year old has keratosis pilaris on his arms and has been so embarrassed by it. This product was recommended on a website of somebody with the same condition. We ordered and received it VERY QUICKLY :) and noticed results almost immediately. Thank you so much for a fabulous product. Prescription products were too harsh and nothing else worked. I would just love to have it come in a much larger size!
—Lori

Okay
Like a few others who tried this product, I also have keratosis pilaris on the back of my upper arms, and I purchased this product in an attempt to get rid of it. Unfortunately, the product did not help at all even though I used it daily.
—Jennifer

Can't live without!
If I was to be stranded on a desert island, this would be the one beauty priduct I'd have to have with me. I can NOT live with out it. I have used many doctor prescribed creams, but nothing compares to the results of this! My skin is smooth, NOT dry and irritated. It eliminates clogged pores and stops blemishes before they start. It stops irrited skin before it becomes worse. For REAL. I love love love this product.
—Ana

I love this product!
I only started using this product recently and cant believe the difference it has made to my skin in that time! This product is turning back the clock!
—Deborah

2% BHA Liquid
I would say this is the best product ever, except that it actually shares that title with all the other Paula's Choice skincare items I use. Every product I've tried has consistently out-performed my expectations, and the information on the website has been more helpful and valuable than I can say. I am truly grateful to Paula Begoun and can't recommend her products highly enough, although I certainly give it my best effort whenever an opportunity arises!
—Bridget

but it has Parabens
Parabens is a preservative that's known to cause cancer. I wanted to try it, but decided not to when I saw the Parabens in the ingredient.
—mia

Parabens... don't believe it
Please don't believe the scandal over parebens. No causal link with cancer has ever been proven and so far there is no scientific evidence to support any link with any form of cancer. This product is effective as an exfoliant.
—Bunny

BHA 2% lotion
I absolutely love this product; it's a shame it's unavailable - seems odd to me. Glad I ordered an extra one that last time. I will be trying the 1% in the meantime, I guess.
—Valerie

Love this Product!
I started using the lotion about a week ago, and I am already pleased with the results. The lotion has cleared up most of the whiteheads on my forehead, and it has helped with the dry flaky skin I have during the winter. I love this product! Thanks, Paula!
—Meredith

2% BHA Lotion
I'm 45 and have adult acne. I've used 2% BHA Lotion/Gel about a year. My acne has dramatically improved, and my acne medication dosage has been cut in half. Combined with the antioxidant serum, my skin looks great and my eye wrinkles are vastly improved. I love this stuff!
—Emma

wonderful
I have used everything on my neck to clear up the acne. Dermatologist told me it was hormones, and prescribed something that dried my skin out. Several years and hundreds of dollars later, I found this product, and what an answer to my prayers. I use it twice a day and my neck is looking better everyday.....Thank you
—deborah

My skin has never been better
W-O-W!! All of Paula's BHA products have been a god-send. My skin has NEVER (ever) been this clear and smooth and clear. I haven't used makeup since I started using the BHAs! I only use moisturiser 3x/week in the winter because for the most part I don't need it (well, the weather in SF is mild). Love this under SPF because it doesn't add that "bulky" feeling. I'm stocking up now that they are on sale. Btw, is there an expiration date on BHAs? Customer Service: The BHAs have been tested to have a shelf life of 3 years if left unopened. However, when opened it is recommended that the product is used within 1 year with the effectiveness deteriorating there-after.
—AChan

Good stuff
This is one to try if the liquid leaves you flakey. My nose flakes badly with the liquid, but the lotion is better. The liquid is better for my forehead, which is oily and prone to breakouts. You might have to experiment, but it's worth it.
—David

Works Great
This product works fabulous for me. It is soothing to the skin and it really works for me if I get a breakout or tiny blemish. The combination of Paula's Choice skin care along with this product has really helped my skin. I would NEVER be without any of Paula's Choice Products!
—Donna P

Amazing!
As a frustrated acne-sufferer who has tried everything under the sun (literally). I have tried every drugstore product, every prescription cream lotion and potion, proactiv, expensive lines, antibiotics, and accutane! Finally something that works! If I stop using this product, my skin immediately reverts back to its old ways. If this product was ever discontinued, I would have to hoard it...
—Danielle

GLavergne
I've been using this for a while, and would have given it a 5 except that they've changed the formula. The old one kept my skin perfectly clear. The new one is thicker, creamier and is causing breakouts. I look like a teenager again. Guess I'll have to try one of the other formulas. So frustrating when you find something that works and they feel the need to "improve" it.
—Greg

Bring back the old formula
The old formula kept my skin perfectly clear and rated a five. New one more like a cream. Breakouts. Look like a teenager again. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Greg

Changed the Formula!!
I used to love this product but they changed the formula, making it too oily and thick for my skin causing more break-outs instead of helping them. Why mess with a good thing? Hopefully the gel will be of help. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Leslie Murff

Nice, Smooth Finish
I used to use the Paula's Choice BHA Gel, but recently switched to the lotion, which I definitely prefer. It leaves a smoother, non-greasy finish and is a good primer for other products.
—Allison

New formula has worse texture
I recently ordered this product, which now has a different formulation than the previous time I ordered it. The texture of it is no practically un-spreadable on the skin. You actually have to work, and work, and work, to rub it in... Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Melissa

Don't like the new formula
To start, this is a very good exfoliant, that lives up to its promises. However, the new formula leaves much to be desired as it is not very spreadable, and you have to rub it in for quite a while. I think I'll stick with the 1% lotion, which absorbs and spreads like a dream. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Matthew P.

59 year old long time customer
Please change the 2% lotion back to original formula. I agree with others that it does not absorb into the skin well. I loved the other version. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Margaret Tate

I like the new formula
The new formula stays put, while the old one was very thin, and runny. Unlike some of the others, I prefer it.
—David

LOVE IT
After years of not being able to tolerate most exfoliants, this works perfectly. My face has never looked so good!
—Mary

Did not work for me!
I didn't see any improvements at all. Sometimes this product would irritate my face, and I really didn't like the smell. Also I came across this forum on the net, and most members there mentioned that this product did not work, so I would not recommend this! Customer Care: We regret that our product was not what you may have expected. Our Customer Service will be more than happy to assist you in finding another product that will work better for you. Please note that Paula's Choice also has a 100% Satisfaction Guarantee return policy within 60 days of purchase.
—amy

Great Product
I switched from the 1 percent gel to the 2 percent lotion because the gel didn't work anymore and pills/rolls up under my foundation. I like the lotion much better and it got rid of all the blackheads.
—Veronica Bates-Gomez

2% BHA Lotion
I loved the original formulation of the 2% BHA lotion. My skin felt soft and it cleared up blemishes. Once out of it, I reordered and what I got was different. It was thick and at first I thought it was sunscreen by mistake because it was so white and would NOT rub in easily. It felt greasy on my face and the next morning I had a mild breakout. I got a replacement of the 2% BHA Liquid and I'm not sure if I like that either. Why did it have to change and when are you changing it back?! I thought about purchasing the 1% BHA lotion but I'm scared that has changed also. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Angela Han

It's different
Originally I got this lowtion in 2007, I think, and it was just wonderful. I got another bottle several months ago and discovered that somehow consistency is different. Before it used to absorb nicely and quickly and now I have to kep rubbing it in although effect is the same. It's just much more difficult to apply now and it takes awhile to rub it in that cannot be too good. Otherwise love the product. Helps to keep skin clear.
—Galina

BHA lotion
I can't say I like the texture of this product , I find it creamy and thick for a "lotion" I have a hard time getting it out of the bottle it's so thick.Maybe the liquid would be better
—Karin

Bring back the old Formula-it was the best!
I am another who preferred the old formula. I started using it when it first came out. It was light, yet moisturizing and it kept my skin clear. This formula is too thick, difficult to spread and too greasy to wear under make-up. I also think this has caused me some minor breakouts. Please bring back the old formula-it was fantastic. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Marilyn

2% BHA Lotion causes breakouts
I'm usually happy with your products but the 2% BHA lotion is terrible. Not only is it too thick and doesn't absorb well, I'm also breaking out consistently. I hope you change the formula soon as I used to be a firm believer in all your skincare products. Customer Care: Please call our Customer Service for assistance with finding a product that will work for you. Also, please note that we have a 60-day 100% Satisfaction Guarantee return policy.
—Stella

Break outs!
I am 34 years old and now I have the worst acne of my life after using this product. The acne lesions have now turned cystic and I had to see my physician yesterday. She is starting chemical peels and putting me on antibiotics. My face looks terrible. Just wanted to share my experience even though I know that many people love this product and have not reacted adversely to it like I have. I was also upset that I had to pay for the shipping to return this product. And now I have a long journey and expense ahead of me. My physician said to never spend the money on over the counter skin products again.
—danielle

Worth the wait
I know some people have been less than happy with the new formula. I was so grateful that it was brought back, I waited many many months to buy it. I have sensitive skin with rosacea, prone to breakouts, flushing, and razor burn and depending on the weather... dry as well. This product works well to keep my skin in check with minimal to no irritation at all. I find it is so effective sometimes my skin gets a little red, so what, so I give it a break for a few days with a regular moisturizer and consider it a treatment. The product is thick... there's a simple solution... store it upside down in your medicine cabinet, apply sparingly after washing when skin is still slightly damp... no problems spreading it here. Given the choices on the market and the price point, who has room to complain? I'm sure Paula and team will update the formula when possible in the future, until then... this one is very effective for me.
—Jeremy

Excelent for KP and blemish control
I've used this product for years. It does not irritate or sting my sensitive skin, plays well with other products, and the exfoliation keeps blemishes and keratosis pilaris in check. Sometimes the lotion base seems to form thin, long crystals though, which affect the texture negatively.
—Alessandra

Great Exfoliant!
This is the best product I have gotten my hands on! I suffer from keratosis pilaris, and this is the only lotion that is ACTUALLY helping! My skin is feeling softer and softer as the days go by. Thank you Paula's Choice for you miracle product!!! My KP is vanishing, I can't believe it!!!
—Bethany

Acne is gone!
I've been using Paula's products for about two years and love them all. However, I just bought the BHA and what a difference! I've struggled with cystic acne on my chin for 10 years, with a new breakout almost everyday. I'm almost 40 years old - this is not what I want to deal with as an adult! Anyway, within 2 weeks of using this product, I have not had any breakouts! In addition, I notice my pores are smaller and I can tell my face is much cleaner even after washing (probably from the telltale dirt on the cotton ball after using the BHA). Thanks! You have a customer for life!
—Charmayne

Everything but the package
I love everything about the product but the packaging. My daughter needs to use this for Keratosis ... but managed to break the bottle within a week of opening it. I see from the reviews that it is thicker than it used to be. Maybe the packaging need to change with the formula in order to make it easier to dispense. Love what's inside once I get it out!
—Cynthia

The need to reformulate it again!
This lotion used to be great...unfortunately, they just reformulated it resulting in an extremely disappointing product. I love the 2% lotion before the reformulation. However, the lotion I received on my last order is the new formulation and its consistency is VERY different than the previous version. It is quite thick and pretty difficult to rub in. It remains white on my skin almost like a thick sunscreen until I can finally get it to sink in. Then I layer it with my other paula's choice products and and the 2% lotion cause it to ball up. Very bad!! Customer Care: Please call our Customer Service for assistance with finding a product that will work for you. Also, please note that we have a 60-day 100% Satisfaction Guarantee return policy.
—annemarie

I cannot live without Paula's 2% BHA Lotion!
I am one of those with keratosis pilaris, and find the 2% BHA lotion quite helpful with that condition. As an extra added bonus, I have found 2% BHA lotion prevents razor bumps in the bikini area! I have never had a product work for me the way this one does, and it is absolutely non-irritating. Thank-you, Paula! I thought I was going to die, when this product was on back-order a while ago. :-)
—Caren

Helped Dramatically
I've finally found something that helps my keratosis pilaris. It hasn't disappeared completely but the difference is very noticeable.
—Thom

This is my
Works perfectly - my face is clean, nice colored and well moisturized. I recommend it to all my friends and everybody so far is as satisfied as me:)
—Joanna

The skin no one speaks about
The skin on my breasts has looked like "chicken skin" since my mid 20's.Now I'm 63 & with the use of the 2% BHA gel my skin now looks lovely..Thank you..
—Sharon M O'Connor

Fair product!
I waited for a very long time for the reformulated version of this product to be released. I have noticed that when I try to apply with other products layered on my face, it tends to "roll off". Also the bottle seems to be breaking down toward the top. There is an indention and it seems to be collapsing toward the top after using it a short period of time. Customer Care: Please call our Customer Service for assistance. Also, please note that we have a 60-day 100% Satisfaction Guarantee return policy.
—paige

good results; poor packaging
Pleased with the product, but would never call it a lotion. It's definitely a thicker cream and is difficult to squeeze out of the bottle. I don't see how I'll ever get it all out. Should be in a more flexible tube instead of a hard plastic bottle. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. Due to a change in vendors, this current formula is different and while the texture is not the same as the original, the product does perform (exfoliate) the same. What we have found is that this new formula is a bit more concentrated so a little goes a long way actually making it a better value now. Your feedback is very important to us though and we will be sure to share your comments with Paula and our product team. If you would like information on returning or exchanging this product, please contact our Customer Care team.
—Joan Keith

New formula?
I am a disappointed that the facial 2% BHA lotion has been changed to something more of what the old Body BHA was like. It's thick and doesn't spread as nicely as it used to. It also has a smell now that is off-putting. Bring the old one back!
—nis

Great for winter
I actually have oily/combo skin but I love this lotion for winter time. My face needs just a little bit of moisture and a lot of exfoliation... so it's a great match!
—Jamie Pangborn

BHA 2% lotion
I started using Paula's products after reading her book. Most of the products are good except for BHA 2% lotion. This stuff is too thick and greasy. If you have combination skin with acne, don't use the lotion. It will leave your skin terribly oily which may cause more acne. I used the lotion for only 2 nights and I had few more imflamed pimples. Customer Care: Please call our Customer Service for assistance with finding a product that will work for you. Also, please note that we have a 60-day 100% Satisfaction Guarantee return policy.
—Aeran Kim

Too thick
Too thick... Customer Care: Please call our Customer Service for assistance with finding a product that will work for you. Also, please note that we have a 60-day 100% Satisfaction Guarantee return policy.
—galadriell

Exfoliating 2% BHA Lotion
It seems that the options for a good BHA lotion are pretty limited at the drugstore. Therefore I was ecstatic to have found this BHA lotion. Well, that is until I ordered this last bottle and realized that it had been reformulated. It was very disappointing!! The texture is too thick. You really have to spend some time rubbing that sucker. And I know I could haved returned it but it's too much of a hassle paying those shipping and handling fees. So I just kept it. I will not be purchasing this particular item again.
—Sonia Moreno

Not Bad- Please go back to old formula
Old formula was so much better. Please read all reviews and make necessary changes. Lotion way too thick now :( Customer Care: Please call our Customer Service for assistance with finding a product that will work for you. Also, please note that we have a 60-day 100% Satisfaction Guarantee return policy.
—Pimple Skin

Buy a pump!
For all of you who love the 2% BHA lotion, or any of the PC lotion products, and don't like the packaging, just buy a pump and replace it with the original lid. You will quickly find how easy it is to dispense and apply lotion products.
—Victoria Banks

Bring back the old formula
I know you had to change suppliers and therefore had to change the fomula, but the new one doesn't spread or absorb well. I have uused both the liquid and the gel with success, but I still miss the lotion in it's original formula.(Also please bring back the Weightless Body Treatment--2% Beta Hydroxy Lotion--there is nothing else like it on the market) Customer Care: We regret that our product was not what you may have expected. Our Customer Service will be more than happy to assist you in finding another product that will work better for you. Please note that Paula's Choice also has a 100% Satisfaction Guarantee return policy within 60 days of purchase.
—Jennifer

PLEASE bring back the old formula
This new formula is just terrible. It's like a thick paste which you have to rub hard to spread. It also leaves your skin very tacky long after the application. The old formulation worked great as a "canvas" for foundation but with the new formula you can't begin to spread make up on evenly. Bring back the OLD please! Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—gwen

Great product, needs better packaging.
This product says what it does, reduces blackheads and surface clogging without drying.It works beautifully in conjunction with Renova. A little goes a long way, so it is a good value as well. However, the packaging is flimsy- the bottle crumples when you try to squeeze it. I would prefer if this had a pump dispenser. Customer Care Response: Thank you for the feedback. We will be sure to share your comments with Paula and her team. In the meantime, please know that you can add a skin care pump to this product which will hopefully prove a bit more convenient for you.
—Eleanor S.

Not quite as good
I used to love this product, but since the formulation changed it's not quite as good. It still seems to exfoliate the same, but applying it is trickier. The consistency is thicker and takes longer to absorb into the skin.
—Jennifer

Nice product, good results
I have to say that this product really works well. If you store this upside down, the product comes out with no problems. I find that a little goes a long way too. If you use too much, you'll have to really work it in. I use this in conjunction with the Remarkable Skin Lightening lotion and am getting great results. My skin has never looked or felt better.
—Sara

Just not the same as Weightless Body Treatment...
I have been using this as a substitute to treat the keratosis pilaris on the backs of my arms...it helps but is nothing like the old Weightless Body Treatment BHA lotion that Paula used to have. That stuff was amazing - so sad its no longer available. When are you bringing the Weightless Body Treatment back?? Customer Care response: We are sorry to hear about your experience with this product and will forward your feedback on to Paula and her product development team. In the meantime she is currently working on a replacement to the Weightless Body Treatment which will be available in 2010.
—Laura

Wouldn't want to be without it
I swear by this stuff! A few years ago my skin began to break out terrbly and I didn't know what to do, needless to say for someone with skin that once perfect, it was devastating. Enter 2% BHA lotion, athough I did go on birth control around the same time I began using this product (it could have helped too), it really improved my skin! I haven't been without it since and it is the ONLY anti-acne treatment I use since I'm super allergic to benzoyl peroxide. Recently, I've gone off birth control (which often times causes major breakouts)and, I'll admit I've had a pimple or two but that could be stress,and this stuff has kept my face amazingly clear considering the circumstances. Its a great way to treat your acne without over drying your skin. LOVE IT :) The ONLY downside to the lotion is that it does not last nearly as long as the gel, but I prefer it.
—Isabella Cables

Best Thing Since Sliced Bread for my face
I have oily skin, prone to break-outs. I've tried so many acne products; they've either dried out my skin, made it red and flaky, or bleached everything from my pillowcase to clothing - especially scarves during the winter season. This lotion is awesome. It keeps everything under control, goes on smoothly, doesn't make my skin look greasy or tight (as some products do). I put it on every day, all over my face- and I haven't had a nasty break out or irritated, flaky skin since. I still get the one or two hormonally-induced pimple once a month, but they're so small and such a joke compared to before I started using this product. Proactive doesn't have a leg to stand on compared to this product.
—Nancy

Was great, but...
The new formula is creamier, harder to blend in and does not help with breakouts at all. I was a loyal user of the old formula and recommended it to everyone. Now I'm on the search for a new system.
—J

works--but I liked old formula better too!
This product continues to do amazing things for my 45 year old acne prone skin, but I have to say that I much preferred the old formula. I would never apply the current formula any time other than night since it is so slow to absorb and has a tacky feel. It is still best product I have found for aging acne prone skin.I rarely break out now. When I do, a little benzoyl peroxide and I seem to clear up much more quickly than when I used to use benzoyl peroxide alone.
—Susan R.

Best BHA Product
In the past I used Paula's 2% BHA Gel and didn't like the texture or the smell. The lotion is much better!! As a 31-year old acne sufferer, after only one use I noticed a difference in my skin. Please do not change!
—Jen

Lotion too thick and clogs pores
I have used this product for six weeks and have gone from small breakouts to huge breakouts on my face that no 50 year old should have. Lotion is a bad choice as it seems to clog the pores horribly. Customer Care: Please call our Customer Service for assistance with finding a product that will work for you. Also, please note that we have a 60-day 100% Satisfaction Guarantee return policy
—Melody C

Fabulous Product!
I love this product! Since I began using this and all of Paula's Choice products on my dry but acne prone face the transformation has been simply amazing! This product goes on smoothly and does not sting or burn my sensitive skin. I have tried a lot of "skin brighteners" but this one really does the job! It has helped clear up my acne and my face looks radiant again! I highly recommend this product to anyone out there with acne and dry skin. It is well worth the money. Thanks Paula!
—Heidi

Exceeded My Expectations
This is a fantastic product. I have extremely oily skin, live in a very humid environment, and am stress prone. I don't believe in miracle products, but after a few months of using this and a few other of Paula's products my acne is far more manageable. Additionally, I have always had horribly calloused feet due to the extended abuse I put them through and a great deal of neglect. After following Paula's advice in a recent article, I have beautiful feet for the first time ever.
—Nichole

My Skin Looks Great!
I've been using the BHA 2% lotion on my face for about 3 months. The texture of my skin has changed, acne is rarely a problem anymore, and now I don't even wear concealer or foundation. I'm 31 and last night on an airplane I was asked what year of college I'm in. Last week an esthetician at an expensive resort in Monterey, CA gushed over the texture and look of my skin ... usually estheticians tell me how problematic my skin is! This particular esthetician even asked me all about Paula's Choice because she is going to try it for herself and inquire about carrying it at the spa! I'm getting married next year and I know my suite of Paula's products will be the key to my photos! I also use the hydrating cream, mattifying lotion with SPF 15, antioxidant concentrate, self tanner, and weightless finish SPF 30 sunscreen. The sunscreen is the BEST I have ever used, and as a fair-skinned redhead who loves the sun and outdoors (beach wedding!), I'm an expert in sunscreen.
—Catherine

Satisfied
Excellent product. This lotion does not go on greasy, and leaves a semi-matte finish. For those complaining on the absorption factor: try patting with an up and down motion instead of wiping or smearing it on.
—M. Garcia

Really Prevents BHA Dryness!!
LOVE this lotion/cream based BHA. I used to get some peeling with BHA and would skip it often to prevent the side effects. With this lotion (more like a cream) I can use it daily and I no longer get any peeling! I am 50+ and struggled with breakouts(again!)for the past 10yr. Using this product with Resist I have not had one pimple!! GREAT DUO for me! Thanks again Paula!
—Brenda

too thick texture
The texture for this was surprisingly thick. Even a little took a while to rub in completely so as not to show any white residue. I also did not see much improvement with blackheads, etc. Want to try the gel to compare.
—Jen

Still a Great Product
I loved the old version and find the new one is still a great product for my over 50 combination skin. Yes it's thicker now, but it absorbs quickly with no greasy feel.
—Gail

Formula change?
I have been a loyal user of 2% BHA lotion for years with great results. I noticed when I started a new bottle recently that it was different. This lotion no longer absorbs into my skin. When I apply it, it just pushes around on my skin and it is not as effective. Very disappointed as this was the product that started my obsession with Paula's products. Customer Care: We are sorry to hear that you are not happy with our current version of the 2% BHA Lotion. We did have to change vendors so this current formula is different although it still performs (exfoliates) the same. Your comments will be shared with Paula and her team. In the meantime, please feel free to contact our customer service team via phone or Live Chat to discuss options for returning or exchanging the product.
—Betty

Excellant
This product is amazing and is the only thing that has diminished the keratosis pilaris on my arms. I have tried several rxs from dermatologists and none of those products worked as well as this. My arms look great and I finally feel confident about them.
—Katy

This is the BEST BHA product ever made!
I have used this 2% BHA lotion for 2 years with amazing results. I used to use another product line and switched to Paula's when I read what she said about how critical the ph is and that her products are at the correct ph so the BHA's can work. Her BHA is the top of the line. I wanted to share a very recent experience my 10 year old son has had with this. Last week he, for the first time, developed MANY, Im talking a lot of tiny pimples at his hairline. He has many allergies so I wasn't sure I wanted to go right to benzoyl peroxide. Then I thought why not try Paula's BHA 2% lotion I have upstairs in the bathroom. I used it last night on him and he woke up today and all of the pimples are 80% GONE. Unbelievable. It is this experience that led me to come out of my shell and post a review after all of this time. This product is stunning to say the least. Thank you, Paula for making a product that works so well, but yet does not irritate even the most sensitive of skins like my son's. I am so grateful to you.
—Ann D

A God Send
My daughter has been to 3 different dermatologists and was finally diagnosed with keratosis pilaris on her cheeks. The creams the dr. gave her did NOTHING! She has used this lotion for a few weeks now and it is 90% better!! We are SO happy! Definately give this a try if you suffer from KP.
—Michelle

Not worth the hype
I was SO excited to try this product, because of all the great reviews it had, and also because I heard that it reduces Keratosis Pilaris. However, when I tried it, it did absolutely nothing for my skin. I don't see an improvement- it's exactly the same as it was before. I wanted so much to like it, but after seeing that it had no effect on my skin, I just couldn't. Don't waste your money on this stuff. Customer Care Response: We are sorry to hear about the trouble you experienced. Please contact Customer Service via Live Chat, Phone or Email for further assistance in this matter.
—Patti

Absolutely Spectacular
This lotion was absolutely spectacular. My skin is feeling young and fresh again. My only regret is that I didn't buy this earlier.
—Katherine

Good for Keratosis Pilaris
I've been using this lotion everyday for 3 months on my KP, which is all over my upper arms and legs. So far, the bumps are gone and the redness has reduced, but is not gone completely. This is a much cheaper option then Dermadoctor's KP Duty, and works just as well.
—Melissa

Exfoliating 2% BHA Lotion
For years I have been trying products to help alleviate those tiny annoying melia (little tiny bumps under the skin on my face). For a while I went to a dermatologist and had then removed. But it was invasive, costly and inconvienent. Recently I read Paula's article about bumps on your legs and arms. I thought? If it can be used on the face....why not try it? I did and within a week....my face is smoother, most of the smaller melia have disappeared and the larger ones are much smaller. My chin is completely smooth. Thank you so much. Exfoliating 2% BHA Lotion really works!
—Karin Corbeil

Used to be an amazing product!
Add me to the list of others disappointed with the reformulation of this product. I've used the original for years. It was a holy grail product. A silky light elegant moisturizer that smoothed the skin and kept pores clear. Also provided an great base for other products. Now it is a pasty thick white cream that is not elegant at all. It does not matter if it still exfoliates. The combination of qualities in this product made it unique and indispensible. It is no longer a pleasure to use. Customer Care Response: We are sorry to hear about your experience with this product. Please contact Customer Service for further assistance in this matter.
—Gita

LOVE, LOVE, LOVE IT!
I was looking for products that actually work and found Paula's Choice. After just two days of use I saw a significant improvement in my skin's texture and color with this exfoliant. I have no problems using foundation on top of it as some have mentioned. I really don't like the packaging as it is already cracked from being pressed. I ordered the pump attachment and hope that solves the problem. Customer Care Response: We are so happy to hear that the products have met with your expectations! Please contact Customer Service should you have any further packaging issues.
—Maya

Acne & BHA 2% LOTION
1. I've suffered from Acne for 3 years. I bought the 8% AHA and loved it. Used it for 2 weeks and my skin was glowing, my marks faded in 2 weeks !! My skin was clear from acne ! 2. Decided to try the 2% BHA lotion because its meant to penetrate and clean the Oily Pores. The 1st week was fine no purging. 3. Came the 2nd week and I had 2-3 pimples. 3rd week i had about 5-6 pimples. My face was ruined. I thought it was the purging. So I stuck to it and decided to pull it through and apply Paula's Blemish Fighting solution. 4. 2 months later, old pimples were gone but new ones came. I decided to stop and take up the AHA again. (I am currently using AHA ONLY, will update how it goes with AHA, i hope the acne clears up) Conclusion BHA lotion doesnt work for everyone, i regret spending money on the BHA lotion.
—Angelica

Tried this product for KP
I purchased this product to treat keratosis pilaris on my upper arms and thighs. I used it a few years back and got quite good results. Then I stopped using it. Recently, my KP seems to have gotten a lot worse (maybe due to menopause?) so I bought the same product again. This time - not so lucky. I am exfoliating with a salicylic acid wash and then applying the 2% BHA lotion twice a day, and my skin still feels very bumpy (and looks it too). I've been using it for about 2 weeks now, religiously. Frustrating!!! Customer Care Response: We are sorry to hear about your experience with this item. Please contact Customer Service for alternate product selection assistance. Please note: we offer a 60 day return/exchange policy.
—Patty C.

Nice!
I know some people have complained that this new formula is thicker than the previous, so therefore inferior... But I believe differently. Yes, it's thicker than the average lotion, but to me, that's better because you only need to use a tiny amount to cover a large area. I have Keratosis Pilaris all over my FULL legs, PLUS on the backs of my arms. I was literally upset because I was going to be my sister's maid of honor for her wedding, and I had these horribly red, inflamed follicles while wearing a coral dress! I ordered this product a week before the big event, and paired with sunshine, it REALLY made a big difference. My skin was the softest and nicest-looking it had ever been, and in turn I felt confident and happy. I love this lotion. Perhaps it doesn't work for EVERYONE (what does?) but if you have super dry skin like me, chances are you won't be disappointed. Two thumbs up!
—Gabriella

Wish I known of this lotion sooner!!
After reading the reviews, I had to buy this for my son who has Keratosis Pilaris. I wish I had known of this lotion sooner than the 13 yrs he has had this.. his skin felt and looked great after only one application..
—Cathy

Great for acne!
This lotion has saved my skin. I need to use both salicylic acid and benzoyl peroxide twice a day to keep my skin clear, but both are quite drying. Since this is moisturizing, it at least cancels out the dryness of the salicylic acid so I can finish with a light moisturizer on top of the benzoyl peroxide. (I use all Paula's Choice products except cleanser.)
—Su

Thank You! Thank You!
I cannot thank you enough for the wonderful product! Two of my children (ages 12 & 10) have keratosis pilaris on their face and arms. It is incurable and very difficult to manage, particularly on the face. My daughter's face was getting so bad & she felt self conscious as it looks like acne but cannot be treated like acne. I bought the 2% BHA lotion after reading other reviews of KP sufferers and within two weeks of daily use my daughter's face had completely cleared of KP --beautiful clear skin! My son's face cleared up in one week. I get emotional just thinking about it because every doctor told us there's almost nothing they can do to clear KP. We are now on a maintenance treatment of about 3x a week & still keeps the KP gone! Their arms have cleared up too. You have to be diligent but please know that it works. As corny as this sounds, I thank you from the bottom of my heart for this product. You have made a huge difference in how my kids feel about their skin and in turn, themselves. The cost is worth the result --a small price to pay for healing.
—Tara

Stranded on a Desert Island Pick!
I've been using Paula's Choice 2% BHA lotion(for all skin types) several years and it is my favorite facial product! Other companies tout 'optional makeup' skin, but reading Paula's list of non-irritating ingredients, I find THIS lotion helps skin attain that look. My husband says my skin looks like velvet! I use it daily, applying moisturizer afterwards (w/sunscreen in the a.m.) Using foundation is the next step, but it's truly optional!
—Julia

What makes this product unique?
Exfoliating 2% BHA Lotion moisturizes as it exfoliates both the skin's surface and inside the pore, reshaping the pore lining, unclogging pores and improving skin cell turnover rate. This creates a dramatic improvement in the skin's appearance, feel, and function, leading to healthier skin. There is a great deal of research indicating that BHA (beta hydroxy acid) increases collagen production and drastically smoothes the surface of skin. Additionally, BHA has antibacterial properties that attack blemish-causing bacteria. The lush texture of the 2% BHA Lotion makes skin feel satiny soft, while potent anti-irritants help calm a reddened, blotchy complexion.

This product is 100% fragrance- and colorant-free with a pH range of 3.2-3.6. Every Paula's Choice BHA product is formulated with additional soothing agents.

Who is this product for?
All skin types may use this product, but the texture is especially suited for those with normal to very dry skin prone to blemishes.

NOTE: Those allergic to aspirin (acetylsalicylate) should not use products containing salicylic acid (beta hydroxy acid).

How should this product be used?
Exfoliating 2% BHA Lotion can be used once or twice daily after cleansing and toning. You can apply a moisturizer or sunscreen over it as well.

Apply to clean skin. Dispense a dime-sized amount and massage over face, including around the eyes (avoid the lower lash line and eyelids). Do not rinse off. Follow with Paula's Choice CLEAR Acne Fighting Treatment (if needed), moisturizer, and/or specialty product. For daytime, wear under a product rated SPF 15 or higher.

What Makes Paula's Choice Products Unique?

Created by world renowned skin care expert and author Paula Begoun

Proven effectiveness based on hundreds of published scientific studies

Targeted systems for wrinkles, acne, rosacea, sensitive skin, oily skin, dry skin and more

Fragrance-free, color-free, free of harmful skin irritants, and never tested on animals

100% customer satisfaction guaranteed

Unequalled customer service

Water, Cetearyl Alcohol (thickener), Squalane (emollient), Glycerin (skin-identical ingredient), C12-15 Alkyl Benzoate, Glyceryl Stearate, PEG-100 Stearate (thickeners), Salicylic Acid (beta hydroxy acid/exfoliant), Epilobium Angustifolium (Willowherb) Flower/Leaf/Stem Extract (anti-irritant), Camellia Oleifera (Green Tea) Extract (antioxidant), Vitis Vinifera (Grape) Seed Oil (antioxidant plant oil), Prunus Amygdalus Dulcis (Sweet Almond) Oil (non-volatile plant oil), Beta Glucan (antioxidant), Tocopheryl Acetate (vitamin E/antioxidant), Panthenol (water-binding agent), Bisabolol (anti-irritant), Sodium Lauroyl Lactylate (emulsifier), Xanthan Gum (thickener), Sodium Citrate (pH adjuster), Butylene Glycol (slip agent), Acacia Senegal Gum, Cyamopsis Tetragonoloba (Guar) Gum (thickeners), Tocopherol (vitamin E/antioxidant), Sodium Hydroxide (pH adjuster), Ethylhexyglycerin (skin conditioning agent), Phenoxyethanol, Sodium Benzoate (preservatives).

Directions: Apply a dime-sized amount to clean skin and massage over face, including around the eyes (do not apply to eyelids). Follow with a Paula's Choice Blemish Fighting Solution (if needed), moisturizer, and/or specialty product. For daytime, wear under a product rated SPF 15 or higher. Note: Persons allergic to aspirin should not use a product containing salicylic acid.

What strength of BHA should I use? Will a higher concentration provide better and faster results?
Which BHA strength you opt to use should be based on your skin type and the stubbornness (or severity) of your acne or blackheads. The 1% BHA strength is a great starting point to see how using a pH-correct BHA can improve the skin's condition. The 2% concentrations can be a next level to see how that benefits skin.

What makes the 2% BHA Lotion different from the 2% BHA Gel and Liquid?
The primary difference is texture. The 2% BHA Lotion is a lightweight cream, the 2% BHA Gel has a silky gel texture and the 2% BHA Liquid has a thin, toner-like consistency that's best applied to a cotton pad. All of them are formulated to provide the same key benefits to your skin. Which one to choose is a matter of personal preference and your skin type.

Your AHA (glycolic acid) products have a higher percentage than your BHA (salicylic acid) products. Does this mean AHA is a stronger exfoliant?
AHA products are most effective at a 5% to 10% concentration and BHA at 1% to 2% concentration. Think about it like making bread, the amount of yeast you need is tiny in comparison to the amount of flour you use but equally important to get the results you want. The percentage of effectiveness varies depending on the ingredient. Rest assured that the BHA products are not any less effective due to lower concentrations of the exfoliant.