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Skin Recovery Softening Cream Cleanser

Step up to the sink with confidence. We've got a face wash for the most sensitive skin. It calms and soothes skin, reduces redness and irritation.
Item #: 105
  • Anti-Aging, Eczema, Extra Sensitive Skin, Redness, Rosacea, Wrinkles
  • Dry/Very Dry Skin
  • Great for rosacea

Our new and improved Skin Recovery Cleanser formula is thicker, creamier, and feels more cushiony on sensitive skin while still calming and soothing skin as it cleans.

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Customer Ratings:

86 out of 100
(Based on 192 Reviews)
Page of 8 Next »
  1. Jonathan B
    Reviewed on Wednesday, April 15, 2015
    20 out of 100
    • Rating
      Worst / 4
    Does it clean?
    • This doesn't clean off the daily moisturizer from this line with the SPF. I do not think it cleans anything. Good thing I do not wear makeup. I can use my fingernail and scratch my skin and get a lot of white residue from the moisturizer's SPF(Mostly the hair area, like chin, under lip, upper lip) In turn, this clogs my pores and breaks me out. After using this, my skin doesn't feel clean at all. I would use another cleanser and it cleans that stuff of with ease.

    Customer Service Response
    Replied on: Thursday, April 16, 2015

    Hello, and thank you for sharing your experience with us - we're sorry to hear this didn't work as expected for you! Please contact a member of our Customer Care team, who can assist you with a possible exchange or refund.

    —Paula's Choice Research Team
  2. Jo
    Reviewed on Saturday, April 11, 2015
    100 out of 100
    • Rating
      Best / 4
    Effective non-irritating cleanser
    • I began using PC about 3 months ago and started off with the Skin Recovery cleanser, toner, and moisturizer. This cleanser is very gentle and takes off makeup very well. Together the three products healed my rosacea-prone, dry, flaky, irritated skin so much that I was able to move on to the Resist line, including BHA Liquid, 10% AHA, & Retinol Serum. I never thought I'd be able to use anti-aging products like this, due to sensitivity, but the Skin Recovery line really healed my skin so I could.

  3. Liz
    Reviewed on Friday, April 10, 2015
    100 out of 100
    • Rating
      Best / 4
    Softening
    • This cleanser is silky, thick, and gentle. Definitely helps soothe rosacea. But it really does soften the skin too. I have dry skin that always felt rough before and I was always tempted to use scrubs even though they're horrible for rosacea. Now my skin feels smooth after cleansing and I'm able to avoid them completely.

  4. Amy E.
    Reviewed on Friday, April 10, 2015
    100 out of 100
    • Rating
      Best / 4
    It works!
    • My husband has Rosacea. He was using a prescription cream to treat it. I bought this cleanser for him. Since using this cleanser, he has not had any rosacea flare-ups. His complexion looks wonderful now. We both love what it has done for him. +

  5. Sophie C.
    Reviewed on Friday, March 27, 2015
    100 out of 100
    • Rating
      Best / 4
    Love it!
    • I like this cleanser very much! It leaves the skin soft and clean. However, I think I preferred the old lotion formula. It seems like this one doesn't always take all of the makeup off. Any particular reason why the formula changed? Regardless, this is a great cleanser! Since I've been using this, my dry skin doesn't feel as tight and pulls less (way less!). Love it!

  6. Sabine P.
    Reviewed on Friday, March 27, 2015
    100 out of 100
    • Rating
      Best / 4
    Can't live without it
    • I love the new formula, buch better than the old one. Godsent for my dehydrated, reddened skin. It takes my makeup off almost completely, one swipe with the Skin Recovery Toner afterwards and my face is clean. I could no more live without it, I'll order the big bottles from now on.

  7. Michael R.
    Reviewed on Sunday, March 22, 2015
    100 out of 100
    • Rating
      Best / 4
    Amazing!
    • This new version is incredible. I have rosacea and I am never worried about washing my face with this cleanser. I've been using your products since I was 20. I am 38 now. This, in my opinion and for my skin type, is the most incredible cleanser. As much as I liked the old formula...I welcome the change. I also shaved my cheeks with it (which is usually a reddening experience) and it worked like a charm. Thank you for taking consumers seriously.

  8. Chris N.
    Reviewed on Wednesday, March 11, 2015
    100 out of 100
    • Rating
      Best / 4
    I like this new formula better than the old one!!!!
    • The Paula's Choice Team took a step in the right direction in reformulating this product!! True to its name, its much more creamier than its predecessor and more importantly, much more gentle for dry skin. In my opinion, it leaves my face feeling cleaner than any other paula's choice cleansers and leaves it in a balanced state where my skin isn't left irritated or dry. I will never be without this!!!!!

  9. ST
    Reviewed on Tuesday, February 17, 2015
    40 out of 100
    • Rating
      Poor / 4
    Dried my skin
    • I found this cleanser to dry my skin out. After using it, my skin felt tight and dry. I switched to another cleanser and my face stopped feeling tight and dry. I will admit that this cleanser does a great job of cleaning make-up residue from your face. I just didn't find it to be good for dry skin.

    Customer Service Response
    Replied on: Tuesday, February 17, 2015

    Hello, and thank you for sharing your experience with us - we're sorry to hear this didn't work as expected for you! Please contact a member of our Customer Care team, who can assist you with a possible exchange or refund.

    —Paula's Choice Research Team
  10. Victoria H.
    Reviewed on Wednesday, February 11, 2015
    100 out of 100
    • Rating
      Best / 4
    Really, Really Like This
    • Surprisingly, I loved this cleanser. Usually I do not care for cream cleansers b/c they don't feel like they get my skin clean...but this one for whatever reason I just loved. It feels so creamy and smooth and left my skin feeling so soft and more importantly it did not irritate my sensitive skin. I am really enjoying the great results from Paula's products. Being able to sample first is great. I really appreciate that there is no fragrance in any PC product.

  11. Anne S.
    Reviewed on Sunday, February 08, 2015
    40 out of 100
    • Rating
      Poor / 4
    Great product! Terrible packaging!
    • This is a lovely creamy cleanser, and I would love to keep using it, but it is impossible for me to squeeze the tube. I need 2 hands, so I have to squeeze a small amount into a paper cup first. I bought the Resist cleanser because it has a pump, and that cleanser is also very good. Is there any reason that the Skin Recovery cleanser couldn't be packaged with a pump?

    Customer Service Response
    Replied on: Monday, February 09, 2015

    Thanks for your feedback! No particular reason this isn't packaged with a pump. We will pass your feedback to our Packaging team.

    —Admin
  12. Mary
    Reviewed on Thursday, February 05, 2015
    60 out of 100
    • Rating
      Neutral / 4
    Rosacea Redhead
    • I used samples prior to purchasing the cleanser and while using the samples and the samples of the moisturizer I noticed my face did really well, however after purchasing the cleanser and using it for the last couple of months, I've noticed redness and stinging after use and my eyes will burn after washing with it. I also noticed itching around my jawline and over my eyebrows there would be redness all day, like inflammation. I wanted it to work but guess there's something in it I can't use.

    Customer Service Response
    Replied on: Thursday, February 05, 2015

    Hello, and thanks for sharing your experience with us - we're sorry to hear this didn't work as expected for you! Please contact a member of our Customer Care team for information on a possible exchange or refund.

    —Paula's Choice Research Team
  13. SE.
    Reviewed on Wednesday, February 04, 2015
    100 out of 100
    • Rating
      Best / 4
    Skin Recovery Softening Cream Cleanser
    • I have been using the cleanser for a while. When I opened my latest replacement bottle, I was pleasantly surprised by the cleanser's creamier texture. After comparing ingredient lists on the new and old bottles, I discovered minor differences - some ingredients have moved up on the list, others have moved down. I hope these minor changes are not accidental because I welcome the results - creamier texture, easier rinsing, and hydrated, soft skin afterwards. Keep up the good work, team! Thanks!

  14. Anonymous
    Reviewed on Tuesday, February 03, 2015
    60 out of 100
    • Rating
      Neutral / 4
    Not sure
    • I tried many samples of all different cleansers from Paula's Choice, and read many reviews before purchasing this one - it seemed the most moisturizing and calming. I was really excited to try it, and usually use Cetaphil/CeraVe. However, I'm on the fence with this, as I don't know if I really like it, or if it does a good job at cleansing my skin. Sometimes when I use it, I will notice a stinging on my face and it will leave it red afterwards.

  15. Kristy M.
    Reviewed on Saturday, January 31, 2015
    80 out of 100
    • Rating
      Good / 4
    I Surprisingly Enjoy This Cream Cleanser
    • I've always avoided cream cleansers, but I'm really quite enjoying this one. I suggest that, if you're wearing make up, use a face cloth to wipe the cream cleanser off and to use a toner afterwards to remove any missed make up. As well, it's best to use this products while your contacts are out. Normally these types of things would annoy me about a cream cleanser, but the Skin Recovery kit has done such wonders for my face that I'm happy to keep using this cleanser.

  16. Whitney W
    Reviewed on Monday, January 19, 2015
    100 out of 100
    • Rating
      Best / 4
    best cleanser EVER
    • I’ve tried dozens of cleansers for my sensitive, dry, break-out prone skin and this is by far the best I’ve ever found! The cleanser I was using before claimed it was “gentle at water” but compared to this one, there’s no competition. On days I wear makeup I use this cleanser with my clarisonic and though it doesn’t foam (which can take some getting used to), it actually gets off everything - eye makeup included - and doesn’t leave my skin with that dry, tight feeling afterwards.

  17. Joanne P
    Reviewed on Saturday, January 17, 2015
    40 out of 100
    • Rating
      Poor / 4
    It left a residue and dryness
    • The old version of this cleanser was mild and excellent. I used it for many years. I gave the new version a good try, but it makes my skin dry. It seems to leave a residue, and I wonder if my skin reacts to what doesn't rinse off. Now I must find a new cleanser!

    Customer Service Response
    Replied on: Monday, January 19, 2015

    Hello, and thanks for sharing your experience with us - we're sorry to hear this didn't work as expected for you! Please contact a member of our Customer Care team for information on a possible exchange or refund.
     

    —Paula's Choice Research Team
  18. Liz P.
    Reviewed on Wednesday, January 14, 2015
    100 out of 100
    • Rating
      Best / 4
    I love this version more!
    • I prefer this formulation over the older version. The older version was a thinner consistency, this one is much richer and creamier. For the past 3 years I've had problems with extreme dryness on my forehead, now for some reason I have no flakey skin at all. I don't know if it's the new formulation but I haven't changed anything else in my routine. So very pleased with this. I will never be without.

  19. Tracy N.
    Reviewed on Thursday, January 08, 2015
    100 out of 100
    • Rating
      Best / 4
    Great cleanser
    • I bought this cleaanser because my skin is so sensitive and dry right now in places because of the winter weather here. I also recently had very reactive skin and would get instant red bumps. They looked awful. I've only been using this for 4 days, twice a day and it's already made a HUGE change in the redness and bumps. I love the smell, it's not scented but has a clean smell and the texture is really creamy and nice, which I love. It's not lotion like and I don't lotion textured cleansers

  20. GALE B.
    Reviewed on Tuesday, January 06, 2015
    60 out of 100
    • Rating
      Neutral / 4
    Doesn't take off eye makeup
    • I really like that this cleanser leaves my skin feeling soft and doesn't dry my skin out. I know the directions say to use a washcloth to remove 'heavy makeup,' but this doesn't remove even a light coat of mascara at all, or a cream based eye shadow. I really don't want to scrub my eyes with a washcloth, and I haven't ever wanted to waste money on an eye makeup remover, because every other cleanser I have used has removed my eye makeup easily. Too bad. I use many PC products but not this one

    Customer Service Response
    Replied on: Tuesday, January 06, 2015

    Hello, and thank you for taking the time to reach out to us - we're sorry to hear this didn't work as expected! Please contact a member of our Customer Care team for information about a possible exchange or refund.

    —Paula's Choice Research Team
  21. CHARYL A.
    Reviewed on Sunday, January 04, 2015
    60 out of 100
    • Rating
      Neutral / 4
    Dislike the new formula
    • After using this cleanser for over 10 years, I wish I would have been asked to be on the "panel" who decided this new formula was better than the old one. The best description of it that I can think of is "Gloppy". It actually slides off my fingers in big clumps, wasting a lot of the product. Returning it is not an option. I have rosacea, and this has been the only cleanser I have been able to use without any irritation. I'm so disappointed. Please bring the old formula back.

  22. Tahler
    Reviewed on Monday, December 22, 2014
    100 out of 100
    • Rating
      Best / 4
    Wonderful Cleanser!
    • I have very sensitive dry skin all year round, esp in the winter. This cleanser works very well to remove my make up including eye makeup and it does not leave my skin feeling tight. Best cleanser I have used by far!! I notice a lot of people saying it leaves a residue on the skin but I have not noticed that myself. Great product!

  23. Scott B.
    Reviewed on Monday, December 15, 2014
    100 out of 100
    • Rating
      Best / 4
    New AND Improved!
    • I was very pleased to find my second favorite cleanser (Resist tops the list; this isn't far behind) has been reformulated into an actual cleansing cream. I have no problem with any supposed residue being left behind—just clean, smooth skin. Smells nice as well. So there!

  24. Jeanie
    Reviewed on Saturday, December 13, 2014
    100 out of 100
    • Rating
      Best / 4
    I like this new formula
    • I like this new formula. The old one was good, but, it really didn't seem much different that some of the others. It cleans my face very well without leaving it dry. I love that it leaves a creamy finish to my face after I wash it.

  25. Lori R.
    Reviewed on Thursday, December 11, 2014
    60 out of 100
    • Rating
      Neutral / 4
    Was in love, now not so sure...
    • I just started using this product in september and really loved it, easily 5 stars. So I then purchased the large bottle and instantly noticed the formulation has changed. I don't mind the creamier texture, I have super dry skin so the creamier the better, but it doesn't remove my makeup very well like the old did, it also leaves my skin tighter/dryer after washing before I can get to my toner and the smell really gets to me, it has a very unpleasant scent since the change.

Page of 8 Next »

What makes this product unique?
Skin Recovery Softening Cream Cleanser is a rich, intensely hydrating cleanser that rinses easily with water. Designed for dry to very dry skin, the creamy lotion texture glides over skin while it cleanses and removes makeup. Works throughout the cleansing process to keep dry skin supple while actually improving skin's softness and adding moisture. This cleanser is also an excellent option for truly sensitive skin, including those with rosacea.

This cleanser is 100% fragrance- and colorant-free.

Who is this product for?
Skin Recovery Softening Cream Cleanser is formulated for those with normal to very dry or sensitive skin.

Sources to support the claims made for Skin Recovery SOFTENING CREAM Cleanser

Cutis, March 2005, pages 17-21; March 2004, pages 183–187; and December 2001, Supplemental, pages 12–19; Skin Research and Technology, February 2005, pages 53–60; Dermatologic Therapy, 2004; 17 Supplemental 1, pages 26-34;  Dermatologic Therapy, January 2004, pages 16–25; Skin Research and Technology, July 2001, pages 49–55; and Contact Dermatitis, June 1999, pages 310–315.

Key Ingredients: oat beta-glucan, Chamomilla recutita flower extract, Glycine soja oil, cocamidopropyl betaine

Product Ingredients:

Water, Hydrogentated Polydecene, Disodium Cocoamphodiacetate, Glycine Soja (Soybean) Oil, C12-15 Alkyl Benzoate, Polysorbate 80, Cocamidopropyl Betaine, Chamomile Recutita (Matricaria) Flower Extract, Oat Beta Glucan, Mineral Oil, PEG-7 Glyceryl Cocoate, Butylene Glycol, Disodium EDTA, Laureth-4, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Sodium Hydroxide, Hexylene Glycol, Caprylyl Glycol, Chlorphenesin, Ethylhexylglycerin, Phenoxyethanol.

DIRECTIONS: Wet face and apply a small amount of cleanser to your face and eye area with vigorous, yet gentle, circular motions. Rinse well. To remove heavy makeup, repeat or use with a clean, wet washcloth.

Detailed instructions on how/when to apply your Paula's Choice products can be found in our How to Put Together Your Own Skincare Routine article.

Do I still need to use an eye or face makeup remover?

It depends on how much eye or face makeup you are using or if you are wearing waterproof mascara, waterproof makeup, or other hard-to-remove makeup. Otherwise, this cleanser effectively removes most types of makeup. If you feel you need an a separate makeup remover, Paula's Choice Gentle Touch Makeup Remover is ideal.

How does Skin Recovery Softening Cream Cleanser differ from the other Paula's Choice Cleansers - how do I know which one is best for me?

Paula's Choice Skin Recovery Softening Cream Cleanser is slightly more emollient than Moisture Boost One Step Face Cleanser for Normal to Dry Skin, which makes it preferred for someone with dry to very dry skin. It is also more emollient than Resist Optimal Results Hydrating Cleanser, though both the Resist and Skin Recovery Cleanser are great for dry skin of any age.

I have normal to dry skin on my cheeks but my T-zone is oily - would Skin Recovery Softening Cream Cleanser work for me?

While it is an option, your best bet would be to try Moisture Boost One Step Face Cleansers for Normal to Dry Skin first. If you prefer a gel cleanser, consider Hydralight One Step Cleanser for Normal to Oily/Combination Skin.

I have normal to dry skin that gets noticeably drier in the winter - would Skin Recovery Softening Cream Cleanser be a good seasonal choice?

Yes! This would be a very good choice for normal to dry skin during the winter months.

Will this cleanser make me break out?

This cleanser is extremely unlikely to cause blemishes. However, normal to oily and blemish-prone skins will likely find this cleanser too emollient for their skin type.

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