(based on 352 reviews)
of respondents would recommend this to a friend.
Reviewed by 352 customers
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Ring back the old formula!
from Oklahoma City
Comments about 2% BHA Lotion - 3.3 oz:
I used the old formula for several years and it was the miracle lotion I had always been looking for. Just ordered the new formula and it goes on well but my skin feels very dry even if I mix it with moisturizer. I won't be buying it again. I thought I had finally found a great lotion that would be around for a long time. Guess not! PLEASE BRING BACK THE OLD FORMULA!
Bottom Line No, I would not recommend this to a friend
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New formula not performing
from Toronto Canada
I have combination skin. Some areas of my skin are oily, some are on the dryer side of normal. The old formula was a nice thick lotion and was perfect for me. It kept my skin tone even, my face hydrated and never oily. It also kept my adult acne at bay. Loved it and used it for about 3 years. Then, they changed the formula. I have been using the new formula since January, and my skin is dry and flaky in places, feels tight all over. I have been having breakouts, and the blackhead are back with a passion. It's very disappointing. The new "lotion" is very thin. It's more like a liquid than a lotion. I'm not sure why they are trying to pawn the entirely new product off as the same thing as the lotion. If anyone at Paula's Choice has the ability to bring the old formula back, please please please do so!
My Favorite Skin Product!
from Long Beach, CA
This product is a lifesaver. I have normal to dryish skin, and I was previously using an AHA Lotion (not PC). It was perfectly adequate, but nothing to write home about. A few months later I stopped taking my birth control pills and got an IUD. My skin was NOT pleased. I absolutely never break out and here I am at 27 with zits all over my forehead. I decided to switch from AHA to BHA, to this lotion in particular, and my face cleared up almost overnight. I know its 100% due to this product because if I miss a few days, bam a zit comes in. On top of that my skin looks smoother and more even. It's gotten to the point where I won't go anywhere without this product. I am so happy I found this!
Bottom Line Yes, I would recommend this to a friend
(4 of 4 customers found this review helpful)
Super disappointed with the new formula
By Kyla P
from Toronto, CA
I purchased the old formula about a year ago, and it was amazing! It would work wonders under makeup, absorbed quickly, and lived up to all the hype that led me to purchase it in the first place. This new formula doesn't absorb as well, is a bit sticky and it more of a gel than a lotion. PLEASE bring back the original formula. Why mess with perfection.
Service and delivery comments:
Delivery was average.
(6 of 6 customers found this review helpful)
Not a fan of the new formulation
from New York, NY
I loved the old product, and have been using it for years. It totally got rid of my acne, everyone compliments me on how my skin is perfect! It was very soothing and moisturizing. The new formulation is more like a gel than a lotion, very drying to my already dry skin. Even using the heavier PC moisturizers on top of it, my skin still ends up dry after an hour or so. If the lotion is turned into a drying gel, why have the lotion formulation at all? I want the old version back!
(7 of 7 customers found this review helpful)
from Park Ridge, IL
If I didn't want a LOTION, I would have bought another formulation. I wasn't even aware that it had changed when I purchased it. I don't like it at all. I will try using my bottle in the summer to see if I like it any better. If you call it LOTION, it should be a LOTION. You already have a gel.
So much better than before
from Los Angeles, CA
I love the new formula of the 2% lotion. It's more of a gel-lotion consistency now and it absorbs faster than both the previous lotion iteration and current 2% gel formula. The old formula took long to rub into the skin and this one melts in.I have oily skin and don;t find it too moisturizing and I think this is the easiest BHA formula to use.
NOT improved, NOT for dry or sensitive skin.
from Chelmsford, MA
About Me Mature Skin, Moderately Sensitive Skin
The old formula was better for me - did what it said (clearer skin, better skin tone, smaller pore appearance, soothing and moisturizing. Made skin feel as soft as can be - overall appearance and feel improved much.) This one is more drying, not soothing. (Some notable changes to the ingredients list.) Plus, the older formula was $10 less expensive (in all fairness, I bought it in 2014 - though I was still using it right up until about a month ago.) So sad. Wouldn't buy this one again.
(1 of 1 customers found this review helpful)
smells like nail polish remover
from St Paul, MN
The smell is so awful; seriously smells like acetone nail polish remover. It's hard to use it bc of it. May just throw away as I am not sure it is making a difference anyway. I think fragrance-free is a mislabel and PC should label as 'no fragrance added'. To summarize: the smell is awful.
(3 of 3 customers found this review helpful)
New formula is a major disappointment
I am a devoted PC user, and used the old formulation daily. The new formula is unpleasant and mucoid in texture. Also smells more like chemicals. It is not as comforting to the skin, because you have taken out squalane, an excellent natural emollient and texturizer, and bisabolol, which calms the skin. Added is butylene glycol, a ?(cheaper) ingredient, synthetic petroleum product. If I wanted this, I would buy stuff at the drug store. Please return to the old formulation!