(based on 369 reviews)
of respondents would recommend this to a friend.
Reviewed by 369 customers
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Do not like the new formula
Comments about 2% BHA Lotion - 3.3 oz:
I was not aware of a change in the 2% BHA formula when I recently re-purchased. This new formula makes my skin burn, my skin feels extremely dry and tight, and my skin has started to peel. I have tried moisturizing after using the product with no change in results. Please bring back the old formula, it was effective and gentle enough for every day use!
Bottom Line No, I would not recommend this to a friend
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(2 of 2 customers found this review helpful)
Just not as good
from New England
The old version was a holy grail product for me. I never thought I would be without it. I'm just finishing a bottle of this new version and I hesitate to reorder it. It's not as effective. My skin is not as smooth or as moisturized as it was using the old one. So often companies will change a 5 star product to "improve" it but alas, it's not as good. WHY? PC, you can see from the reviews that those of us who used the old version, are not liking this new version. Keep this version and label it for normal to oily skin and bring back the old version and label it for dry skin. PRETTY PLEASE?
NEW FORMULA IS NOT A LOTION
By d0 re
I loved the previous formula because it was actually moisturizing for my dry and sensitive skin. The formula is basically just a gel, which is extremely drying and leaves my skin flaky and irritated to the point of causing breakouts. I don't know why they are marketing this to dry skin when it just exacerbates dryness.
Service and delivery comments:
(5 of 5 customers found this review helpful)
New formula is much more drying
I've been using PC products for years now and this is the first negative review I've written for anything I've purchased. The original formula of the 2% BHA lotion was great on my dry-combination skin. But when I opened my latest bottle, I actually contacted customer service thinking I got a bad batch. As opposed to being a moisturizer-like creamy lotion, it's now much more like the gel formula with some added milky streaks. After finding out the formula was intentionally changed, I tried to use it, but my skin felt dry and itchy afterwards, even after doubling up on my moisturizer. It also leaves a tacky/sticky feel on my skin, which is ironic given that customer service told me it was was changed to leave less residue than the original (which rubbed in just fine for me). I'm very confused now on what the difference is supposed to be between this and the gel formula. My acne-prone teenager uses the gel formula on his skin to dry it out. This new lotion doesn't seem any more hydrating than that one, which is a huge disappointment after happily using it for so many years.
GREAT Formula! My new BHA Go To!
By Cavalier Lover
from Houston, TX
I noticed a lot of negative reviews on the new formula. If you have very dry skin, I could see why. However, for normal to oily skin, this is amazing! Unlike the BHA gel, it's leaves a matte and lightweight finish. No residue, just moisturized skin from within! Although I've never had a huge pore or blackhead problem, I do see a difference with this product. I hardly ever get breakouts! Plus, BHA is related to aspirin and it's very calming. I love it! If you aren't the biggest fan of Paula's gel, please try this!
I got my order within four days. Amazing!
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
Will the previous formula return?
from Vancouver, BC
I was about to order this based on samples I have used and realized my samples must have been the previous formula as I've had them for quite some time. Based on others' dissatisfaction, I will not order until customer's comments are positive, once again. The lotion sample I had was very nice, certainly not a gel.
(7 of 7 customers found this review helpful)
Don't bother to buy this product
I don't know what they have changed in their formula, but this lotion does not work at all. I have been using the 2% BHA lotion (the old package) which was very effective, but this new one did not work for me. I have been using it for about 2 months and did not notice any change, no skin feeling at all!!!!
Surprise alternative use! (TMI alert)
from Austin, TX
About Me 44 yrs old - dry, sensitive, acne prone skin
I ordered this because I thought it might be better for my dry skin than the "liquid" version, and be easier to handle as well. Alas, the lotion caused a breakout on my chin within a day or two of starting to use it so I tried the Clear line and that worked better for me. HOWEVER, I discovered sort of by chance that this lotion version works wonders as an after-shave treatment for my bikini area (legs and lower stomach only, ladies). I always, always have the red bumps and irritation after shaving no matter what kind of convoluted precautions I take beforehand or what products I use to try to alleviate it after. But this stuff worked like magic even though it was diluted with Aveeno body lotion. I had just applied the BHA lotion to my face and then went directly to applying Aveeno to my legs after a shower. Later on I was surprised to notice how clear that area was and realized the only difference was the BHA lotion. Of course, I had to experiment... using just the BHA and no Aveeno, using the Clear liquid, mixing the Clear liquid with the Aveeno, etc. Just the BHA lotion first, then a layer of Aveeno later on is the charm. Had to share that in case there are any other frustrated swimmers out there with super sensitive skin in that area. I will definitely be keeping a bottle of this on hand in the summer months.
Gentle yet effective!
from Hudson Valley, NY
I have somewhat sensitive combination skin that is influenced by a thyroid condition. When I was younger, I would irritate my skin to destroy my acne and oil troubles... I finally learned that actual face scrubs and harsh toners were only making things worse. Then I found BHA Exfoliant lotion! I started with 1% but moved up to 2%. This keeps my T-zone in check and clears my blackheads (mainly around my nose). It reduces my breakouts, but also gives me a little moisture. It does not smell great but I don't care because it is fragrance free (hard to come by), and the odor fades quickly. I want skin care not perfume for my face. My skin feels smoother and it's clearer! Please don't change or discontinue this lotion!!
Delivery and service are always excellent. I highly recommend Paula's Choice!
My favorite daily Bha
This is my favorite exfoliation product for daily use. It is a very light and silky lotion texture that goes on beautifully. It isn't sticky and won't pill. It is the perfect first step after cleansing and toning for me. It works great just like all the other Bha formulas. I like the lotion because it soaks in fast and then on to my serum and moisturizer. I have more normal or combination skin. I use this formula on my neck and chest as well and it works great.
Perfect packaging and delivery every time