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Customer Testimonials - Customer Service
Your customer service is the best—bar none. Thanks so much.
—Nanci M., via email
WOW! What a first-rate company. I LOVE the way you make it so easy to track your order/package from your website. ALL companies should do business like Paula's Choice. Absolutely incredible! TOP NOTCH!!
—Sherri, via email
I just want to say that not only am I very pleased with your products, but your customer service is absolutely wonderful! Everyone I've spoken to has been kind, pleasant, and eager to help. Thank you!
I just wanted to let you know how much I appreciate the service I have received over the years from your company. I have encountered very few problems, but when I have, you all have been so gracious and helpful to take care of the problem. In this day and age that we live in, it is very difficult to find companies who pride themselves on their customers and customer service. You are truly one of those companies. Please pat yourselves on the back for me and know how thankful this customer is for your work ethic and honesty. Keep up the good work.
—Heather M., San Clemente, CA
I have to share how impressed I am with your products and customer service. I work in customer service, and I know how tough it can be to keep a smile in your voice all day, but everyone I have spoken to has been so wonderful! Thank you, and keep it up!
—Farrah F., Lake Elmo, MN
You're a great team from top to bottom, from R and D to customer service. So thanks to all of the phone representatives, for your friendly, consistent good advice on products and colors; and thanks to you, Paula, for rescuing me from Erno Laszlo in the first place!
—Patricia B., Iowa City, IA
I love you gals. Your customer service is flawless, your products are the absolute best and I was thrilled to actually hear Paula's voice when I left a message yesterday. Thank you—you are, without a doubt, no. 1 in my book!! Keep up the fantastic work.
—Lisa K., Hayward, CA
I have to say that yours is one of the best customer service departments that I have ever dealt with.
Thanks for helping out animals! I like you even more!
—Anne B., Fairfax, VA
I just wanted to praise your company. There are a lot of businesses out there that move very slowly and/or don't let you know what's going on. But yours is very efficient with clear communication and speedy service. You not only have excellent products but excellent service and I hope you stay in business for a long time.
—Aimee W., Bremerton, WA
I LOVE any dealings I have with you all. It is wonderful to know that I am always getting healthy, affordable skin care products (with a smile)! Thank you all!
—Lynn B., Frankline, PA
I just want to send a note praising the customer service at Paula's Choice! It far surpasses the customer service of any cosmetics company online that I have ever ordered from! Keep up the good work!!
—Rashmi D., Cherry Hill, NJ