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First thing that is good is that it has dual use - either as a body wash or a shampoo. As a body wash, it lathers and cleanses as well as soften and moisturize it. It does its job well. As a shampoo, it does not lather my hair well at all. I have to put in extra to make sure it gets all the spots I want to cover. But in the end, my hair is cleansed well but not overly dry. It is lightweight and has a clear color. The first thing I noticed when I used it was that it smelled like Elmer's glue. This natural scent from the combination of the ingredients isn't overpowering but I would rather go without it. I was hoping for a longer list of beneficial ingredients that are used for this product. I was disappointed because I expected more for paying such a high price from a high company. The product needs a new and better lid. The lid can be easily broken from the way it is designed, and as mentioned from other reviews, it'd be nice to stand the container upside down leading the liquid to the lid. Overall, I do not plan on buying this again. I'm going to explore my options by looking for fragrance free shampoos and body washes sold from other companies. I'll be surprised if I don't find something I'm more satisfied with than this.